Case Study: Wally's Cafe achieves faster online ordering and confident scaling with Square

How a Consolidated System Helped This Complex Restaurant Scale

Wally’s Cafe, a long-running California Lebanese restaurant, was struggling to manage a chaotic online ordering setup with multiple tablets from different delivery platforms. The team needed a simpler way to handle orders, reduce confusion, and improve the customer experience, so they turned to Square, including Square for Restaurants, Square Online, and the Square DoorDash integration.

Square helped Wally’s Cafe centralize ordering and reporting into one integrated system, making kitchen operations and staff training much easier. As a result, online ordering increased by 2–3x, the restaurant saves about 20 hours per week, and the smoother operations helped Wally’s Cafe confidently open a third location.

Wally's Cafe

Roni Matar

Wally's Cafe