Square
145 Case Studies
A Square Case Study
The Epicurean Trader is a multi-location specialty food-and-beverage retailer in San Francisco that needed a more advanced system as it grew from one store to multiple locations, with a mix of retail, cafe, wine bar, online, and to-go operations. The business uses Square to support its point of sale, staff scheduling, customer feedback, analytics, and third-party tools like inventory management as it manages increasing complexity and larger inventory needs.
Square helped The Epicurean Trader create a more seamless operation across locations with a centralized inventory model, integrated reporting, and tools that improved staff autonomy and customer service. With Square, the company has reached four locations and is preparing to open a fifth, handles about 30,000 transactions per month, and has grown revenue by 47% annually over the past six years, with revenue per square foot nearly four times the industry average.
Mat Pond
Owner