Case Study: My 2 Cents LA achieves greater efficiency and a seamless customer experience with Square

Why Fine Dining-Trained Chef Alisa Reynolds Switched to Square

My 2 Cents LA, the Los Angeles vegan, gluten-free soul food restaurant led by Executive Chef Alisa Reynolds, struggled with a confusing and inefficient point-of-sale setup that made it hard to find inventory reports, catering details, and support. In 2024, Reynolds switched to Square to bring more clarity and organization to daily operations.

Square’s ecosystem, including Square Banking and Square Terminal, centralized staff schedules, time cards, sales, banking, and customer checkout in one place. The result was smoother operations, more table service, and a better customer experience, with the team reporting 25% more tips per week and more time for menu innovation and business growth.

My 2 Cents LA

Alisa Reynolds

Executive Chef