Case Study: BANG Salon achieves multimillion-dollar growth and streamlined operations with Square

How a popular multilocation salon supercharged its growth with data

BANG is a Seattle-based, multilocation salon founded by Casey Nickole that grew quickly into a three-location, commission-driven business with about 40 employees. The salon struggled with a payment processor and POS that didn’t communicate, creating five-plus hours a week of manual reconciliation, opaque card fees, time-consuming payroll and hours tracking, and no remote access to sales or analytics.

BANG moved to Square’s integrated payments and POS (quick to set up), gaining cloud-based dashboards, employee management, clear processing rates, and tools like Feedback, Loyalty, and Email Marketing. The switch eliminated reconciliation headaches, made payroll and staff earnings transparent, freed up time for growth and marketing, and helped fuel rapid revenue growth—from $390K in year one to over $1M by year two—and the expansion to a multimillion-dollar, three-location business.

BANG Salon

Casey Nickole

Owner