Case Study: Offset Coffee achieves 40% YoY growth with Square

How This Multi-Location Coffee Business Sustains 40% YoY Growth With Square

Offset Coffee, a multi-location coffee business in Los Angeles, needed a better way to manage rapid growth, multiple revenue streams, and the headaches of disconnected systems. As the company expanded to five cafes and a roastery, it needed a reliable platform to handle payments, payroll, inventory visibility, and team operations without the usual “pointing fingers” between vendors.

Square implemented an integrated setup for Offset Coffee using Square Point of Sale, Square Payroll, Square Marketing, Square Loyalty, Square Team Communication, and other Square tools. The result was smoother day-to-day operations, real-time reporting, seamless offline payments during outages, and support for continued expansion, including three new locations in 10 months. Offset Coffee said it has averaged 40% year-over-year growth since 2018, with Square helping keep sales and staff operations running efficiently.

Offset Coffee

Vernon Lindholm

Offset Coffee