Case Study: Juice Press achieves stronger customer loyalty and sales growth with Square

Juice Press Uses Data and Connected Tools to Master Customer Loyalty

Juice Press, a leading wellness brand with 85 locations, faced the challenge of better understanding customer behavior, improving loyalty, and quickly adapting operations during COVID-19. The company used Square, along with GoParrot integration through Square, to support its POS, loyalty, and marketing efforts.

Square helped Juice Press unify customer data, reduce employee training time, and make real-time updates across markets. The results were significant: Square Loyalty grew from 23% of customers to 55% of annual revenue, email capture rose from 6% to nearly 40% with Square Marketing, and Juice Press launched JP Super Wellness Market in days, driving a 30% sales increase in stores.

Juice Press

Ellie Gan

Digital Strategist