Case Study: Choc·O·Pain achieves 5 locations and $3.6 million in annual revenue with Square

How Choc·O·Pain Grew to 5 Locations With Square Online

Choc·O·Pain, a bakery and café in Hoboken, New Jersey, grew from one shop to five locations while looking for a simple, all-in-one POS system that could handle its website, online ordering, inventory, loyalty, and gift cards. After struggling with a complicated setup, the business turned to Square to support its expansion and make operations easier for staff and management.

Square implemented its Point of Sale and online ordering tools, along with Square on-demand delivery, creating a centralized system for all five cafés. The results were significant: over $3.6 million in revenue flowed through Square in the past year, delivery accounted for 45% of online orders, and Choc·O·Pain was able to run each location with just one or two staff members while expanding sales beyond the storefront.

Choc·O·Pain

Clemence Danko

Owner