Case Study: Brigid & Bess streamlines inventory ordering and boosts sales with Square

How a Home and Gift Boutique Streamlined Inventory Ordering With Square for Retail

Brigid & Bess, a home and gift boutique in Charlottesville, VA, needed a modern, connected POS system to replace disconnected tools that made inventory, website, marketing, and payroll harder to manage. The business turned to Square for Retail to simplify operations and keep in-store and online inventory aligned.

Square implemented an all-in-one retail system for Brigid & Bess, including inventory ordering, reporting, email marketing, team management, and payroll. With Square’s integration with Faire, products import automatically, and the shop saw measurable gains: a 25% increase in online sales, 3 hours saved per month on new product entry and inventory reconciliation, and $800–$1,000 in additional revenue every other week from email marketing.

Brigid & Bess

Leah Donahue

Owner