Case Study: Uncle Sharkii achieves centralized franchise operations across 20+ locations with Square

How Square Helps Uncle Sharkii Centralize Operations Across 20+ Locations

Uncle Sharkii, a fast-casual poke and boba franchise, needed a better way to manage rapid growth across 23 active locations and support plans for even more expansion. Its previous system made operations manual and fragmented, limiting centralized oversight, reporting, payment flexibility, and the ability to keep customer experiences smooth. Uncle Sharkii turned to Square, specifically Square for Franchises, to help simplify multi-location management.

Square implemented a centralized, cloud-based franchise platform that streamlined menu management, customer engagement, PCI compliance, and in-person and online payments across locations. The result was smoother operations for staff and customers, less friction in kitchen-to-checkout workflows, and stronger ROI, with Square helping Uncle Sharkii build a turnkey, scalable franchise model ready for future growth.

Uncle Sharkii

Fen Reyes

CEO and co-founder