Case Study: Ethel Loves Me achieves faster inventory and sales reconciliation with Square

How This Art Gallery Saves 5 Hours a Month on Inventory and Sales Reconciliation

Ethel Loves Me, a family-owned artisan retail shop and gallery in Rye, England, needed a centralized way to manage payments, inventory, staff tracking, artist commissions, accounting, and a website that synced inventory. The business turned to Square, specifically Square for Retail and Square Websites, to replace disconnected tools and reduce the time spent on sales reconciliation and reporting.

Square implemented an integrated retail system that tied together in-store and online sales, item management, reporting, and accounting sync with Xero. The result was major efficiency gains, including saving 5 hours per month on inventory and sales reconciliation and 3 hours per week on item creation and reconciliation, while also helping Ethel Loves Me grow revenue by 32% from August 2020 to August 2021.

Ethel Loves Me

Jason Dorey

Owner