Atlassian Confluence B2B Case Studies & Customer Successes

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Confluence is an enterprise wiki used by more than 13,000 companies around the globe for helping development teams to collaborate and centralize their knowledge base. Confluence gives you the power to create anything - meeting notes, project plans, product requirements, etc.

Case Studies

Showing 180 Atlassian Confluence Customer Success Stories

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How 24 Hour Fitness saved 37% of their ITSM budget and empowered teams to manage their own service requests with Atlassian

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Absolute Security’s Atlassian cloud migration unlocks collaboration & saves 100+ maintenance hours/year

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Adacel flies to Atlassian cloud for cross-team collaboration, streamlined development, and zero downtime

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adesso consolidates instances and pursues a hybrid migration to Atlassian Cloud Enterprise

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Aer Lingus achieves faster, more transparent releases with Atlassian Confluence

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Aeria Games simplifies publishing and boosts transparency with Atlassian Confluence

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Air France–KLM achieves seamless scaling to 10,000+ users with Atlassian Confluence

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AIRTIES achieves rapid engineering collaboration and efficiency — 250+ engineers productive within 2 hours with Atlassian Confluence

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Amadeus achieves scalable, round-the-clock global collaboration with Atlassian Confluence Data Center

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Amadeus achieves rapid, enterprise‑scale collaboration and scalable performance with Atlassian Confluence

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Ames Research Center achieves rapid Git migration and faster, traceable collaboration with Atlassian Confluence

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Amgen achieves enterprise-wide collaboration and 360° visibility with Atlassian Confluence

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AppDynamics achieves cross-team transparency and de-siloing with Atlassian Confluence

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How Applied Systems improved SLA success rates by 30% and hit 4.9/5 CSATs in two days by switching to Jira Service Management

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Arizona State University achieves university-wide agile transformation and scalable IT workflows with Atlassian Confluence

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Audi accelerates innovation and improves knowledge sharing with Atlassian Confluence

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AustralianSuper’s shift to agile ways of working with Atlassian cloud automates 100,000 tasks a year

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Avalara achieves centralized collaboration, faster delivery, and greater inclusion with Atlassian Confluence

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BAE Systems achieves $600K annual and $1.62M five-year savings with Atlassian Confluence (Jira Service Desk)

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Bandhan Life unites teams with Jira and Confluence Cloud

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Be The Match achieves faster, more efficient bone marrow donor matching with Atlassian Confluence

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How Australia's first certified carbon-neutral internet provider transformed their service management practices

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Blend achieves company-wide transparency and a single source of truth with Atlassian Confluence

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Bonobos doubles first-contact resolution and streamlines onboarding with Atlassian Confluence

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How Breville centralized and connected 30+ teams across the organization with Atlassian cloud

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BUENO streamlines operations and accelerates building optimization with Atlassian Confluence

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California’s Department of Health Care Services saves $2.2M and speeds delivery 66% with Atlassian Confluence

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Camerican International builds a custom business platform and single source of knowledge with Atlassian Confluence

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Cancer Research UK achieves faster delivery and improved collaboration with Atlassian Confluence

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Canva achieves scalable, secure ITSM and improved collaboration with Atlassian Confluence

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Capgemini achieves global team collaboration and faster time-to-market with Atlassian Confluence

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CARFAX achieves enterprise-wide visibility and faster delivery with Atlassian Confluence

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Casas Bahia cuts costs by 93% and improves efficiency in the cloud

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Castlight Health achieves lower TCO, stronger security, and peace of mind with Atlassian Confluence

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How Jira and Confluence drive scientific discovery and foster collaboration across teams at CERN

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Changi Airport Group digitally transforms and scales with the help of Atlassian cloud

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Chef achieves streamlined DevOps and end-to-end visibility with Atlassian Confluence

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How CHG Healthcare improved savings and service by migrating to Atlassian’s cloud products

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Clearwater Analytics achieves $75K/year AWS hosting savings and improved efficiency with Atlassian Confluence

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Cochlear achieves 50–80% faster code reviews and global collaboration with Atlassian Confluence

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Aarau and Baden improve administration efficiency with Atlassian cloud

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Croatia osiguranje (Crosig) achieves scrum-driven digital transformation and faster knowledge sharing with Atlassian Confluence

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Dachis Group achieves faster software turnaround — from 17 days to 5 — with Atlassian Confluence

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Defense Media Activity transforms Public Web service desk and boosts IT productivity 39% with Atlassian Confluence

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DISH Wireless achieves 90% faster issue triage and 94% faster defect resolution with Atlassian Confluence

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Docker scales cross-team collaboration and centralizes knowledge with Atlassian Confluence

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Domino's achieves faster, more secure DevOps — $100K saved and 75% risk reduction — with Atlassian Confluence

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Dow Jones achieves cross-team collaboration and centralized knowledge with Atlassian Confluence

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The UK’s Driver and Vehicle Licensing Agency works smarter with Atlassian Cloud

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Dropbox boosts collaboration and saves time with Atlassian Confluence Cloud Enterprise

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EBSCO Delivers Always-On Services Through Agile Incident Management

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EDP achieves agile transformation and 40% reduction in project lead times with Atlassian Confluence

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How Elkjøp is working toward automating 15% of tickets and improved service with Atlassian-powered AI

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EMC Insurance achieves a seamless, zero‑downtime migration and eliminates backlog with Atlassian Confluence

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How Emplifi saves $30,000 per year and cuts documentation time by 30% with Jira and Confluence Cloud Premium

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ENGIE Mexico transforms its ITSM to generate more value for their customers while saving time and money

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EQ Bank achieves faster software delivery—doubled monthly releases and 50% more builds with Atlassian Confluence

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Escapia achieves company-wide collaboration and $250K in licensing savings with Atlassian Confluence

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How Fair is disrupting the car industry with speed, service and simplicity

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Fath’s Atlassian solutions are on the move

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Federated Media achieves faster developer onboarding and streamlined collaboration with Atlassian Confluence

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Finoa scales operations and boosts team efficiency with Atlassian Confluence

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Flo is improving wellbeing with Atlassian's collaboration products

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France TV achieves agile, transparent digital content workflows with Atlassian Confluence

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Ginkgo Bioworks triples their output and halves costs each year for smarter decisions by moving to Atlassian Cloud Premium

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Global Healthcare Exchange (GHX) achieves secure, agile development and improved collaboration with Atlassian Confluence

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Global Marketing Agency achieves scalable global Git collaboration and high availability with Atlassian Confluence

How Glovo streamlined processes with the help of Atlassian tools

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Good Technology achieves cross-team collaboration and boosted productivity with Atlassian Confluence

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Halogenics achieves faster, cost-effective IT support and integrated development with Atlassian Confluence

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Hayneedle achieves 33% efficiency gains and enterprise-wide standardization with Atlassian Confluence

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Homegate AG achieves 15% cost savings and faster innovation with Atlassian Confluence

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How Atlassian’s Data Center helps The Hong Kong Jockey Club simplify risk and improve performance

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HubSpot achieves startup-style collaboration and faster software delivery with Atlassian Confluence

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How to create a high-performing hub for teamwork, transparency, and communication

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Hy-Vee advanced ITSM and saved 100+ downtime hours per year with Jira Service Management Cloud

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Insurance Australia Group (IAG) achieves faster, more resilient and scalable collaboration with Atlassian Confluence (Data Center on AWS)

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Illumina achieves faster development and approvals to make genetic sequencing more accessible with Atlassian Confluence

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How Inchcape is using Atlassian Cloud to gain true visibility across initiatives, and support its accelerating global business

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Indra achieves unified procedures and company-wide visibility with Atlassian Confluence

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Scale like a startup, standardize like an enterprise with Atlassian Data Center

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Interpark improved user management and company-wide collaboration in 4.5 months by migrating to Atlassian Cloud Premium

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InVision achieves centralized collaboration and scales its remote team with Atlassian Confluence

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Iress achieves 20% fewer tickets and faster one-day resolutions with Atlassian Confluence

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ISS achieves centralized ITSM and faster incident resolution with Atlassian Confluence

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Janus Capital Group, Inc. achieves improved efficiency and audit‑ready workflows with Atlassian Confluence

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Kabbage achieves unified communication and collaboration with Atlassian Confluence

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Karma Automotive achieves enterprise-grade reliability and scalable, secure engineering collaboration with Atlassian Confluence

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Kiva scales global microlending and collaboration with Atlassian Confluence

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Kiva achieves streamlined collaboration and alignment with Atlassian Confluence

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How Lendi Group streamlined quarterly planning by centralizing 40+ teams from six tools to one Atlassian cloud platform

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Loblaw Digital achieves faster, scalable test management and increased productivity with Atlassian Confluence

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30 days to increased innovation and employee happiness Lucid’s cloud migration story

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Lucid Motors achieves scalable cross-team collaboration and faster incident resolution with Atlassian Confluence

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Lufthansa Systems achieves enterprise-wide collaboration and improved efficiency with Atlassian Confluence

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Lumen unleashes productivity and joy with agile and Atlassian Cloud Enterprise

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Lutron achieves over 30% year-over-year product output growth with Atlassian Confluence

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MagView achieves faster critical incident response and a 40% reduction in support backlog with Atlassian Confluence

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How Mary's Meals feeds more than 2.6 million children every schoolday with support from Atlassian cloud

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Mercedes‑Benz achieves zero server maintenance and improved performance with Atlassian Confluence

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Mercy Ships streamlines global medical logistics to deliver life‑saving surgeries with Atlassian Confluence

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Mercy Ships brings healthcare and hope to underserved communities with the help of Atlassian

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Mind Candy achieves speed, efficiency and cross-team visibility with Atlassian Confluence

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Mitchell International achieves scalable, high-availability content collaboration with Atlassian Confluence Data Center

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How Motability Operations went from deploying >1x/week to 2000x/week with Atlassian DevOps tools

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Museum of Applied Arts and Sciences achieves streamlined exhibition collaboration and management with Atlassian Confluence

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MyMarket.IO cuts deployment time from 8 hours to under 1 hour with Atlassian Confluence (via Bitbucket and Aerobatic)

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MYOB increases visibility, clarity, and alignment with the help of Jira Plans in Jira

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NASA achieves agile, daily Mars rover operations with Atlassian Confluence

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National Australia Bank achieves zero-downtime operations and faster releases with Atlassian Confluence

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National Bank of Canada achieves scalable, high-performance collaboration for 6,000+ users with Atlassian Confluence Data Center

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NCR drives payment evolution with Atlassian

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Nestlé’s 6,500+ users collaborate with Atlassian Cloud Premium

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NetApp achieves three times faster rebrand rollout with Atlassian Confluence

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Nextiva achieves $50K–$100K annual savings and frees 100+ hours to focus on product with Atlassian Confluence

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OceanX achieves daily releases and streamlined collaboration with Atlassian Confluence

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OG Systems achieves secure, real-time team collaboration and faster workflows with Atlassian Confluence

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Orbitz achieves faster deployments and major cost savings with Atlassian Confluence

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Oscar Insurance achieves streamlined, HIPAA-compliant customer service with Atlassian Confluence

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OTC Industrial Technologies transformed internal and external service by trading shared mailboxes for Jira Service Management

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Atlassian connects Pandora's highly collaborative workforce

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PayPal Braintree builds a knowledge-sharing culture and 95% employee adoption with Atlassian Confluence

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How PedidosYa migrated from monday to Jira to improve collaboration, reduce costs, and scale

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Publicis.Sapient achieves rapid scaling and 2.5‑month ROI with Atlassian Confluence

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Puppet Labs, Inc. resolves tickets 67% faster with Atlassian Confluence and Jira Service Desk

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QAD leverages Atlassian’s solution for ITSM to collaborate and innovate for superior service

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Rakuten achieves faster development and company-wide collaboration with Atlassian Confluence

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Red Giant achieves streamlined Git workflows and better project visibility with Atlassian Confluence

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Reddit achieves $300k+ annual savings and improved efficiency, discoverability, and security with Atlassian Confluence

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Redfin achieves faster time-to-market, centralized documentation, and $60K in savings with Atlassian Confluence

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Rent the Runway achieves faster, more transparent product releases with Atlassian Confluence

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Riverty simplifies processes, elevates service, and saves time by centralizing on Atlassian cloud

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Rivian saves $2.5M annually and scales collaboration with Atlassian Confluence

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Roblox achieves improved collaboration and productivity with Atlassian Confluence

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Rockwell Automation benefits from greater distributed collaboration and 90% reduced maintenance overhead after migrating to Atlassian cloud

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Royal Caribbean saves 840 hours/month and $550k/year by scaling agile delivery with Atlassian cloud

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Runkeeper stays fit and informed with Confluence

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ServiceChannel saves 100+ hours per week and cuts change failure rate 42% with Atlassian Confluence

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SickKids Foundation achieves 95% fewer email requests and major time savings with Atlassian Confluence

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smartOPTIMO migrates to Atlassian cloud for better functionality and performance

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Software AG achieves stronger security and faster innovation with Atlassian Confluence

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Software AG achieves 24-hour response times and 40+ service desks with Atlassian Confluence

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Solarisbank reshapes its services with the structure, speed, & visibility of Atlassian

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Sony Music Publishing achieves 1,500 hours saved annually and improved data visibility with Atlassian Confluence

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Sophos elevates cybersecurity, productivity, and impact with Atlassian cloud

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Sotheby's achieves faster, more efficient artwork moves with Atlassian Confluence

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SourceOne achieves agile, efficient software development with Atlassian Confluence

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Splunk achieves faster development cycles and 3x as many code reviews with Atlassian Confluence

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Spotify achieves scalable, organized IT support and 8x knowledge-base growth with Atlassian Confluence

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Sprout Social delivers a world-class recruitment experience with Atlassian

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Starz achieves faster releases, cost savings, and improved collaboration with Atlassian Confluence

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State of Utah accelerates collaboration and migrates to the cloud 2.5 years early with Atlassian Confluence

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Sun Life achieves faster, more secure collaboration and $250K+ time savings with Atlassian Confluence

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Technische Universität München (TUM) achieves scalable, hands-on software education with Atlassian Confluence

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The Telegraph achieves 66% faster resolution and 140% higher customer satisfaction with Atlassian Confluence

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The Telegraph achieves tenfold IT user growth with Atlassian Confluence

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The Telegraph achieves 140% higher customer satisfaction and 66% faster resolution times with Atlassian Confluence

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The Very Group achieves modernized, centralized service management and 4.9/5 satisfaction with Atlassian Confluence

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Warehouse Group Cuts TCO by 25% with Jira Service Management

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How Thumbtack automatically resolves 15% of tickets with AI and saves 60% on tooling with Jira Service Management

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Tinder achieves improved communication and increased efficiency with Atlassian Confluence

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Toast achieves faster incident resolution and improved cross-team visibility with Atlassian Confluence

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Trulia achieves scaled agile development and faster time-to-market with Atlassian Confluence

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Twilio achieves scalable global collaboration and faster development with Atlassian Confluence

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Twitter reduces support email volume by 80% with Atlassian Confluence (powered by Jira Service Desk)

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Udemy unlocks collaboration and saves 2,400 hours/year by unifying with Atlassian

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United Airlines achieves 5x faster deployments and 99.95% uptime with Atlassian Confluence

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United States Space Force achieves modernized mission assurance and faster launch tempo with Atlassian Confluence

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Vanderlande achieves 95% workforce adoption and a single source of truth with Atlassian Confluence

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How to create and maintain a single source of truth

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Vodeno revolutionizes customer support with Jira Service Management

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Voith Group achieves future-ready, low-maintenance cloud collaboration with Atlassian Confluence

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VSCO achieves company-wide transparency and faster releases with Atlassian Confluence

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The destination is worth the drive savings, speed, and satisfaction after WillowTree’s cloud migration

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Wittified achieves rapid Marketplace growth and faster add-on releases with Atlassian Confluence

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How Jira and Confluence changed online and in-person retail at Worten

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Xero scales global collaboration and onboarding during hypergrowth with Atlassian Confluence

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Yale School of Management achieves 57% faster issue resolution and 4.8/5 service satisfaction with Atlassian Confluence

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Yellow Pages Group achieves faster software releases and company-wide agile adoption with Atlassian Confluence

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Zoom surpasses its growth goals with Atlassian Cloud products

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