Case Study: Udemy achieves centralized collaboration and saves 2,400 hours/year with Atlassian Confluence

Udemy unlocks collaboration and saves 2,400 hours/year by unifying with Atlassian

Udemy needed a better way to keep up with rapid growth, as its old working methods created too much email, Slack, and meeting overhead and made it hard to maintain visibility and accountability across teams. To solve this, Udemy centralized collaboration with Atlassian Confluence and other Atlassian cloud tools, using Confluence Cloud Premium as a shared workspace and single source of truth, while product, engineering, and IT teams coordinated work in Jira Cloud Enterprise.

With Atlassian Confluence and Jira, Udemy unified project tracking, reporting, and cross-team collaboration on one platform. The results included improved visibility and accountability, a lighter process for onboarding and changing teams, and significant time savings—about 500 to 600 person-hours of meeting time eliminated, plus roughly 2,400 hours saved per year overall.

Udemy

Shawn Kresal

Former Technical Program Management and Chief of Staff