Case Study: Capgemini achieves global team collaboration and faster time-to-market with Atlassian Confluence

How Capgemini connected a global product team with Jira and Confluence

Capgemini, a French multinational consulting and technology firm, develops Odigo™, an omni-channel contact engagement platform used by Fortune 500 clients. Its globally distributed product teams (France, India, Morocco, U.S.) struggled with an inflexible project tool and a non-collaborative document system, which reduced visibility across regions and slowed responses to customer needs.

Capgemini migrated to Jira Software and Confluence and accelerated the rollout as teams quickly adopted the tools; eight teams were using Atlassian within a month. Teams now plan roadmaps and prioritize in Jira while storing requirements and onboarding in Confluence, creating a central, transparent hub that sped up agile collaboration and got new features to market faster.

Capgemini

Fabien Lamaison

Head of Strategy and Innovation