Case Study: Escapia achieves company-wide collaboration and $250K in licensing savings with Atlassian Confluence

Market leader HomeAway standardizes on Atlassian to drive business

HomeAway, the Austin-based market leader in vacation rentals with over one million paid listings and 2,000+ employees, needed a scalable way to track and manage software development, improve collaboration across distributed teams, and ensure high-quality customer support.

The company adopted Confluence in 2008 and, with Praecipio Consulting, migrated from Rally to Jira (plus Jira Service Desk, Portfolio for Jira and Tempo). Today 93% of employees use Jira and 90% use Confluence across development, customer service, network operations, IT PMO, HR and finance. The Atlassian stack centralized planning and issue tracking, enabled real‑time collaboration and analytics, touched 100% of the organization, and cut prior licensing costs by more than $250,000 annually.

Escapia

Michael Kuhl

Senior IT Operations Manager