Case Study: Flo improves employee wellbeing and collaboration with Atlassian Confluence

Flo is improving wellbeing with Atlassian's collaboration products

Flo, a global wellbeing company with distributed technical and non-technical teams, needed a better way to coordinate service requests, content reviews, incident response, and cross-functional collaboration. Before using Atlassian Confluence and other Atlassian Cloud tools, work was spread across Slack and disconnected workflows, making it harder to react quickly and keep everyone aligned.

Atlassian Confluence, alongside Jira Service Management, Jira, and Bitbucket, helped Flo create a connected service management and collaboration system with integrated workflows, alerts, and documentation. The result was a 99% reduction in mean time to resolution, faster incident response, less mental load for employees, and improved morale as teams could focus more on delivering value to users.

Flo

Roman Bugaev

CTO