Case Study: Castlight Health achieves lower TCO, stronger security, and peace of mind with Atlassian Confluence

How Castlight Health offloaded maintenance and gained priceless peace of mind by migrating to Atlassian cloud products

Castlight Health, a San Francisco–based healthcare tech company serving about 1,200 users, needed to modernize internal systems that had fallen behind on server updates. Years of mounting technical debt left Jira, Confluence, and service tools slow, vulnerable, and costly to maintain, prompting Senior Manager Eric Raymond to prioritize a cloud migration to restore performance, security, and compliance.

Working with Praecipio Consulting, Castlight migrated to Atlassian Cloud (Jira Software, Confluence, Jira Service Management Cloud Premium) and added Atlassian Access with Okta for SSO and provisioning. The move cut total cost of ownership, eliminated downtime and server maintenance, improved security and speed, enabled useful automations and broader team adoption, and — most importantly — delivered the operational reliability and peace of mind the company needed.

Castlight Health

Eric Raymond

Senior Manager of Business Technology