Case Study: Cochlear achieves 50–80% faster code reviews and global collaboration with Atlassian Confluence

Cochlear - Customer Success Story

Cochlear, a global leader in cochlear implants since 1982, invests about 15% of revenue in R&D and has a 35‑person software team split between Sydney and Belgium. That geographic separation and differing time zones made project management, visibility and collaboration across engineering and business teams difficult.

Cochlear adopted Jira (and later Confluence, Bitbucket and other Atlassian tools) to create trackable issue workflows used across engineering, IT, marketing, quality, regulatory and regional teams, giving everyone shared visibility. The result: more organized releases, over 60% employee adoption, a 50–80% reduction in code‑review time, stronger communication and collaboration, clear ROI and widespread enthusiasm for the system.

Cochlear

Victor Rodrigues

Project Manager