Case Study: BUENO streamlines operations and accelerates building optimization with Atlassian Confluence

BUENO optimizes building systems with Atlassian

BUENO Systems, founded in 2013 in Sydney, provides data-driven engineering and analytics to optimize operations, maintenance, and sustainability for large commercial buildings. Although its software was already detecting building faults and improving client energy performance, BUENO needed a better way to manage and track issues end-to-end to improve response times and demonstrate ROI.

BUENO integrated its analytics engine with Jira (and uses Bitbucket and Confluence) so detected faults automatically generate tickets, identify root causes, escalate to clients, and dispatch technicians, with the entire lifecycle tracked in Jira. The change standardized documentation in Confluence, improved collaboration, and let BUENO demonstrate measurable ROI — redirecting 80% of maintenance hours toward proactive work while boosting comfort, efficiency, and sustainability as the company scales globally.

Bueno

Leon Wurfel

Founder and Managing Director