Case Study: Sotheby's achieves faster, more efficient artwork moves with Atlassian Confluence

Sotheby's moves artwork more efficiently with Atlassian

Sotheby's, the world's largest art business and the oldest publicly traded company on the NYSE, operates 90 locations in 40 countries and handles tens of thousands of works annually. Coordinating galleries, auction events and the physical movement of high‑value artworks created a complex logistical challenge for its Facilities team.

To solve this, Sotheby's implemented Atlassian tools—primarily Jira Service Desk, supported by Jira Software, Confluence and Bitbucket—to manage and track service requests. The intuitive system made it easy for staff to use, streamlined coordination, and enabled Sotheby's to move artwork faster and more efficiently.

Sotheby's

Nathan Smith

Senior Manager of Business Systems