Case Study: State of Utah accelerates collaboration and migrates to the cloud 2.5 years early with Atlassian Confluence

How the State of Utah exited all Atlassian data centers years ahead of schedule and migrated to the cloud

The State of Utah’s Division of Technology Services (DTS), the executive-branch IT provider, faced a “silver tsunami” of retirements, siloed workflows, and growing demand for remote work and institutional knowledge retention. To attract new talent, enable telework, and reduce server maintenance, DTS set a goal to exit all Atlassian data centers and modernize its development and collaboration tools by 2025.

DTS executed a phased migration to Atlassian Cloud Enterprise—using Jira, Confluence, Trello, Bitbucket, and Atlassian Access plus migration assistants and expert support—completing the move in June 2022, 2.5 years ahead of schedule. The cloud rollout improved DevSecOps collaboration, cut change-review times by 90%+, reduced deployments from weeks to under 24 hours (sometimes minutes), streamlined provisioning and transparency, and now supports about 2,600 users across state agencies.

State of Utah

Corona Ngatuvai

Former Chief Technical Architect for Utah’s Department of Government Operations' Division of Technology Services