Case Study: Kabbage achieves unified communication and collaboration with Atlassian Confluence

Financial technology platform Kabbage leverages Atlassian to advance communication and collaboration

Kabbage is a data-driven financial technology platform that provides automated funding to small businesses and grew rapidly to serve over 90,000 customers. As the company expanded to hundreds of employees, it faced fragmented communication and tooling across departments and needed to consolidate systems and streamline workflows.

Kabbage standardized on Atlassian tools—Hipchat, Confluence, Jira Software, Jira Service Desk, Bitbucket, and Bamboo—using Confluence as a single source of truth, Hipchat for real-time alerts, and Jira products for project and support tracking. Executive sponsorship and partner-facing Confluence instances drove adoption; an integrated development toolchain enabled continuous deployment with about six releases per day, delivering greater productivity, transparency, and smoother collaboration with external partners.

Kabbage

Danny Baute

Head of IT Services