Case Study: Nextiva achieves $50K–$100K annual savings and frees 100+ hours to focus on product with Atlassian Confluence

Nextiva centralizes with Atlassian cloud to improve efficiency and performance, saving 100 hours and $50k+ in software costs each year

Nextiva, a Scottsdale‑based business communications company of about 1,000 employees, faced scaling challenges after rapid growth: fragmented tools, an under‑maintained self‑hosted Jira/Confluence environment, and performance, security, and productivity issues as teams switched between systems instead of working from a single, consistent platform.

Nextiva consolidated onto Atlassian Cloud—centralizing Confluence, Jira (Software & Service Desk), Bitbucket, Opsgenie and Atlassian Access with Okta—implemented integrated DevOps and ITSM workflows, and completed the migration in under 24 hours. The shift removed on‑prem maintenance, eliminated timeouts, strengthened security, improved collaboration and visibility, freed teams to focus on product development, and delivered roughly 100 hours of annual time savings and $50K–$100K in yearly cost reductions.

Nextiva

Josh Costella

Senior Atlassian Solutions Specialist