Case Study: Chef achieves streamlined DevOps and end-to-end visibility with Atlassian Confluence

Chef evolves DevOps with Atlassian

Chef, a Seattle-based leader in DevOps tools behind the Chef Automate platform, needed to evolve its internal practices while releasing products like Chef, InSpec, Habitat, and Chef Automate. As the company matured, it faced challenges from fragmented Jira instances, heavily customized workflows, and the need to align development and operations so teams could prioritize customer value and streamline delivery.

Chef expanded its use of Atlassian from Jira Software for bug tracking to a unified product development platform integrated with Confluence, Jira Service Desk, and Trello. By standardizing workflows, shifting QA responsibilities to engineers, and using Atlassian tools across engineering, IT, marketing, legal, and HR, Chef gained end-to-end visibility, reduced backlog complexity, and improved cross-team collaboration—helping teams focus on customer value and accelerate DevOps practices.

Chef

Julian Dunn

Product Manager