Case Study: Rivian saves $2.5M annually and scales collaboration with Atlassian Confluence

Rivian saves $2.5M per year and scales with Atlassian cloud

Rivian, the electric-vehicle maker scaling rapidly from startup to public company, faced tool sprawl and inconsistent ways of working that hurt efficiency and user experience across roughly 19,500 users and 90+ teams. Rapid growth (97% headcount increase over four years) left overlapping apps, duplicate seats, and siloed processes—especially for purchase approvals—so the company needed a scalable, governed platform that preserved team autonomy.

Rivian centralized on Atlassian Cloud Enterprise—using Jira, Jira Service Management, Atlassian Automation, Analytics and marketplace apps—integrated Coupa for purchase intake, and ran an eight‑month migration with heavy change management and automation. The result: $2.5M in annual savings (36% reduction in tool costs), automation that saves 750+ hours per person per year, a streamlined Internal Purchasing Review handling ~2,200 requests monthly, and faster, more informed decision‑making with better governance and user experience.

Rivian

Emily Novak

Product Manager