Case Study: California’s Department of Health Care Services saves $2.2M and speeds delivery 66% with Atlassian Confluence

California’s Department of Health Care Services modernized and saved $2.2M+ with Atlassian Cloud Enterprise

The California Department of Health Care Services (DHCS), tasked with providing affordable, integrated health care to Californians, faced fragmented tools and siloed processes that made cross‑team collaboration, visibility, and delivery difficult. Disparate systems slowed projects and hindered the agency’s ability to align IT and business priorities at scale.

DHCS standardized on Atlassian Cloud Enterprise—centralizing Jira, Confluence and related tools, using an early‑adopter change strategy, and upgrading governance and security—scaling toward 4,000 users. The move cut server maintenance, improved portfolio visibility and collaboration, and delivered measurable impact: one project was completed 66% faster and saved $2.2 million, while overall speed, service, and cost efficiency improved across the agency.

California’s Department of Health Care Services

Ryan Mosley

Chief of Factory & Engineering Modernization