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Air Berlin
SITA
SITA is the world's leading specialist in air transport communications and information technology. They deliver and manage sophisticated business solutions for air transport, global distribution systems and government customers over the world’s most extensive network. They work with their air transport owners and members to provide technology solutions that make a difference at a community level. They innovate collaboratively while developing and managing solutions over the world's most extensive network – one that forms the ’communication backbone’ of the global air transport industry.
Case Studies
Showing 122 SITA Customer Success Stories
Future-Proofing Airberlin’s IT Network for Expansion
Air Berlin
Harald Spaniol
Leader Airport Deployment & Connection
Access a leading range of mobile devices and tablets in fully managed services
Air France
Air India - Customer Case Study
Air India
Ashwani Lohani
Chairman and Managing Director
Airline Infrastructure Management Managed Communications for Air Malta
Air Malta
Peter Davies
Chief Executive Officer
Support Passengers with Reduce D Mobility. Improve Assistance Through Efficient Messaging
Air Serv
Adam Taylor
Vice President Performance Management
Air Transport Company - Customer Case Study
Air Transport Company
Automated Baggage Rules Collect Baggage Charges and Ensure Interline Compliance
Airline Company
Community messaging solutions for airport operations
Airport Operational Database (AODB)
Airports Authority of India keeping pace with unprecedented growth
Airports Authority of India
Enabling Passenger Processing Optimization
Airports Authority of India
VP Agrawal
Chairman
Integrating Airline Systems Into One Platform
Asian Airline
The industry’s largest, most versatile messaging distribution service
Asian Airline Company
Community Messaging for Airline Commercial Operations
Asian Airline Company
New-fit Self Bag Drop Solution Compact and Secure
Asian Airport Company
Ensuring the Border is Secure and The Country is Open for Business
Asian Country's Immigration Authority
AT Business Solutions and Laptop Distributors - Customer Case Study
AT Business Solutions and Laptop Distributors
Anesh Sukhnandan
Owner
Australian Department of Home Affairs - Customer Case Study
Australian Department of Home Affairs
Design, build, operate for new Azerbaijan terminal
Azerbaijan Airlines
Jahangir Askerov
President
Beijing Capital International Airport - Customer Case Study
Beijing Capital International Airport
Controls the Rate at Which Aircraft Arrive at the Runway
Berlin Schönefeld
Bristol Airport mobile technology helps deliver airport services
Bristol Airport
Phil Holder
Head of Operations Support
Sita Network and Community Messaging Solutions
British Airways
Nick Teale
Worldwide Data Networks Manager
Automated Check-in With A Departure Control System
Canadian Airline Company
Empowering Cathay Pacific To Do More
Cathay Pacific
Wayne Love
Account Director
China Eastern - Customer Case Study
China Eastern
Hu Zhenming
Chief Service Officer and General Director of Airport Service
China Eastern - Customer Case Study
China Eastern
Yan Zhenghong
IT General Manager
China Eastern - Customer Case Study
China Eastern
Kevin Cai
Chief Information Officer
Audible Communication Solution to Improve the Flow of Passengers Through the Airport
Commercial Service Airport
Compuclinic - Customer Case Study
Compuclinic
Milan Dayal
Owner
Connected With Smart Technology
Consorcio Inframérica
Roberto Luiz Oliveira
Air Business Manager
Supporting Passengers With Reduced Mobility
Copenhagen Airports
Hanne Frederiksen
Project and Operations Coordinator
Copenhagen Airports - Customer Case Study
Copenhagen Airports
Department of Home Affairs, South Africa - Customer Case Study
Department of Home Affairs, South Africa
Mkuseli Apleni
Director General
Diphetogo Consulting - Customer Case Study
Diphetogo Consulting
Boitumelo Mothibeli
Owner
Working in partnership with dnata at Erbil International Airport
dnata
Tom Alwyn-Jones
Managing Director
Dots Connect Technology - Customer Case Study
Dots Connect Technology
Samuel Sekgobela
Owner
Dublin Airport - Customer Case Study
Dublin Airport
Declan Collier
Chief Executive
New Terminal or Airport Construction
Dublin Airport Authority
Andrew Murphy
Head of IT&T
Düsseldorf International Airport mobile technology
Düsseldorf International Airport
Thomas Schnalke
Managing Director
Increasing Flexibility And Improving Passenger Experience
easyJet
Trevor Didcock
Chief Information Officer
Delivering Reliable Mobile-assisted Boarding Connectivity
easyJet
Trevor Didcock
Chief Information Officer
El Dorado - Customer Case Study
El Dorado
Álvaro González
Chief Executive Officer
Working Together to Decarbonize the Airport Industry
Envision Digital
Ynse De Boer
Vice President, Sustainability and Decarbonization
Finnair Chooses Airfare Insight
Finnair
Tomi Pienimäki
Chief Digital Officer
Behind the scenes with SITA Global Services at Frankfurt Airport
Frankfurt Airport
Garuda Indonesia a trusted partner for future success
Garuda Indonesia
Judi Rifajantoro
Business Development & Risk Management
General Authority of Civil Aviation - Customer Case Study
General Authority of Civil Aviation
Mohammed Ali Alhaddad
Director Business Development & Properties
Geneva International Airport - Customer Case Study
Geneva International Airport
Robert Deillon
Chief Executive Officer
Geneva Airport delivers a more efficient passenger experience with SITA
Geneva International Airport
Massimo Gentile
Chief Technology Officer
Ghassist - Customer Case Study
Ghassist
Canda da Costa
Director Of Information System and Organization
Global Airline - Customer Case Study
Global Airline
Reliable and cost-effective operation of complex global LAN/WAN environments
Global Container Shipping Company
Heathrow Airport - Customer Case Study
Heathrow Airport
Philip Langsdale
Chief Information Officer
Hollywood Burbank Puts Technology at the Center of New Terminal Design
Hollywood Burbank Airport
Thomas Henderson
Director of Operations
Iraqi Airways - Customer Case Study
Iraqi Airways
Abbas Hammoodi
E-Commerce & Systems Manager
Automation helps iGA Istanbul deliver faster bag transfers
Istanbul Airport
İlker Çelepçikay
Head of Baggage
Istanbul Sabiha Gökçen an Airport with The Latest Sita Technolog
Istanbul Sabiha Gökçen International Airport
Gokhan Bugday
Chief Executive Officer
Enabling Jeju Air to Strengthen Their Foundation For Sustainable Growth
Jeju Air
Kyu Nam Choi
Chief Executive Officer
JetBlue - Customer Case Study
JetBlue
Eash Sundaram
EVP Innovation, Chief Digital & Technology Officer
Home-Printed Boarding Pass Validation in a Self-service Airport Environment
Jetstar Airways
Barathan Pasupathi
Chief Executive Officer
Kempegowda International Airport Bengaluru - Customer Case Study
Kempegowda International Airport Bengaluru
Hari Marar
President, Airport Operations
Future-proof Communications With Air Traffic Control (Atc) Organizations
Large French Carrier
Delivering roaming connectivity connectivity and hardware Package for executives or flying crew
Large Governmental Organization
Large International Airport - Customer Case Study
Large International Airport
Tracking Arrival and Transfer Bags for Iata Resolution 753 Compliance
Large International Airport
Passenger Information Display System for Transit
Large Metropolitan Multi-Modal Company
Delivering Excellence in Mission-critical Radio Design and Installation
Large Middle Eastern Airport
A Component of the Airportpulse Portal, Providing a Better Understanding of the Day of Operations Activities
Leading Air Transport Company
Making Sense of Your Type B Messaging Data
Leading Airline Company
Media Technology Distribution at Airports and Onboard
Leading Airline Company
Complete Booking System for Online Direct Sales
Leading Airline Company
Reliable and secure XML data exchange across the ATI
Leading European Airline Company
A Component of the Airportpulse Portal That Enables A Proactive Management of Passenger Overflow
Leading European Airport
A reliable, fully-managed service to connect with over 2,400 companies
Leading MRO Service Provider
A Component of the Airportpulse Portal Supporting Real-time, Historical and Predictive Queue Wait Time Monitoring and Display
Leading Tier 1 Airport
Best-in-class Global End User on-site Services
Leading Tier 2 Airline Company
Leonardo da Vinci-Fiumicino Airport - Customer Case Study
Leonardo da Vinci-Fiumicino Airport
Lorenzo Passaro
ICT Services Commercialization
Handling More Than 10 Million Bags a Year
London Gatwick Airport
Ian Envis
Airline Operators Committee
Worldwide Contact Center Consolidation and Optimization
Lufthansa Global Telesales (GTS)
Magee Plastics - Customer Case Study
Magee Plastics
Glen Maus
President
Mail & Guardian 200 Young South Africans - Customer Case Study
Mail & Guardian 200 Young South Africans
Secure integration with government systems and databases
Major Asia Pacific Country
Mission-critical IP Connectivity and Speedy Access With 100% Availability
Major Asian Airline Company
Mission-critical IP connectivity and swift access with close to 100% availability
Major European Airline Company
Reach your remote offices with seamless, worldwide Internet VPN connectivity
Major European Airline Company
Major European Airline Company - Customer Case Study
Major European Airline Company
Reliable and cost-effective Internet access running on AirportHub™ and powered by the ATI Cloud
Major European Airline Service Provider
A Component of the Airportpulse Portal, Providing Passenger Feedback in Real-time
Major European Airport
Print Fallback Sortation Bag Tags on Demand
Major Far Eastern Airport
Identifying known and unknown threats through actionable intelligence
Major Middle Eastern Country
Identifying threats by transforming information into actionable intelligence
Major Middle Eastern Country
Working Through the Pandemic: Airport Implementation While Working From Home
Major West Coast Airport
Manila International Airport - Customer Case Study
Manila International Airport
Boston Logan International Airport Rolling out the high-tech welcome mat
Massport
Thomas P. Glynn
Chief Executive Officer
Smooth Check-in and Boarding During Rapid Growth
Munich Airport
Maria Dahlhaus
Managing Directors, Terminal 2 Gesellschaft
Swift and Secure Traveler Processing Through Automated Border Control
National Border Force of EU Country
Newcastle Airport’s Growth Transformation, supported by SITA Flex Essentials
Newcastle Airport
Shane de Wit
Executive General Manager Aviation
Passport Immigration and Citizenship Agency - Customer Case Study
Passport Immigration and Citizenship Agency
Jennifer McDonald
Chief Executive Officer
Passport Immigration and Citizenship Agency - Customer Case Study
Passport Immigration and Citizenship Agency
Philadelphia International Airport partners with SITA for US biometric exit
Philadelphia International Airport
Keith Brune
Chief Operating Officer
SITA ATC Foundation funds remote learning in Uganda and Zambia during COVID-19
Promoting Equality in African Schools
Helping Airport Managers Balance Operational Efficiency with Business Results
Québec City Jean Lesage International
Gaëtan Gagné
Chief Executive Officer
Resilient IP Connectivity and Swift Access
Regional Airline Company
Reinventing a Busy Airport For the World Cup
São Paulo’s Guarulhos
Luiz Eduardo Ritzmann
Chief Information Officer
Embracing It Transformation For a Better Future
Saudi Arabian Airlines
Muhammad Ali Albakri
Vice President IT
Achieving Excellence in Airport Handling Operations
Sharjah Aviation Services
David Henderson
General Manager
Working through the pandemic Border solutions deliver results in times of crisis
South American Airport
Safe and Seamless Door to Door Journeys Beyond Aviation
Swiss Federal Railways
A Smaller Airport That’s Thinking Big
T.F. Green Airport
Tim Pimental
Assistant Vice President – Air Service Development
A Component of the Airportpulse Portal, Supporting Passenger Flow and Dwell Monitoring System With Asset Tracking Capabilities
Tier 1 Airport Company
2,000 workstations deployed at 150 destinations in a Tier 2 Airline
Tier 2 Airline Company
2,000 end users remotely supported at 120 destinations for a Tier 2 Airline
Tier 2 Airline Company
United Nations - Customer Case Study
United Nations
Miladin Bogetić
Press Officer
Václav Havel Airport Prague - Customer Case Study
Václav Havel Airport Prague
Victoria Airport Authority making an award-winning airport even better
Victoria Airport Authority
James Bogusz
Vice President, Operations & Development
Vienna International Airport - Customer Case Study
Vienna International Airport
Julian Jäger
Chief Operating Officer
Vistara Getting Technology Right From The Start
Vistara
Gopala Subramaniam
Chief Pilot
WILD Program - Customer Case Study
WILD Program
Wingo LCC Takes Off In Record Time
Wingo
Julio Toro
Chief Information Officer
Taking Zambia Airports Into The Future
Zambia Airports Corporation Limited
Prince Chintimbwe
Director Airports Services
Zürich Airport (ZRH) - Customer Case Study
Zürich Airport (ZRH)
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