Case Study: National Border Force of an EU Country achieves high-throughput, sub-15-second passenger processing with SITA iBorders BorderAutomation ABCGates

Swift and Secure Traveler Processing Through Automated Border Control

The National Border Force of EU Country faced rising international traveler numbers, peak-demand surges and growing security risks while needing to do more with the same frontline staff. To increase throughput, reduce wait times and allow officers to focus on higher‑risk cases, the agency engaged SITA to deploy iBorders BorderAutomation ABCGates as an automated alternative to manual border checks.

SITA’s iBorders BorderAutomation ABCGates combine biometric identity verification (face, fingerprint and/or iris), watch‑list checks and risk‑assessment integration to automate low‑risk traveler processing. In this deployment each ABCGate clears over 3,000 passengers per day in under 15 seconds, supports up to 7 travelers per minute, improves traveler satisfaction and frees skilled officers to concentrate on complex cases—delivering both measurable throughput gains and enhanced security.