Case Study: Leading European Airline Company achieves real-time XML data transfer and 99.92% availability with SITA Type X Distribution Service

Reliable and secure XML data exchange across the ATI

Leading European Airline Company, which used SITA’s WorldTracer® baggage information repository (BIR), updated its local baggage information system to support XML standards and needed real‑time BIR data in XML. The airline’s challenge was to receive XML messages while maintaining compatibility with partners still using legacy Type B formats and to integrate with a large, diverse community without heavy upfront investment.

SITA implemented its Type X Distribution Service by adding a Type X connection that linked WorldTracer into the airline’s messaging infrastructure, providing a managed, backward‑compatible XML messaging channel. As a result, SITA delivered real‑time XML transfers with 99.92% service availability, access to SITA’s 2,400+ messaging community, and simplified integration and pricing that improved continuity and ROI.