Case Study: Major European Airline Company achieves near-100% availability and cost-saving airport connectivity with SITA Connect Corporate at Airports (SITA)

Mission-critical IP connectivity and swift access with close to 100% availability

Major European Airline Company needed mission‑critical, cost‑effective airport IP connectivity but was constrained by high leased‑line costs, long local telco lead times, expensive resiliency designs and the inability to carry Internet alongside priority data and voice. The airline turned to SITA and its SITA Connect Corporate at Airports service, delivered from SITA’s AirportHub infrastructure, to address these challenges.

SITA implemented a managed end‑to‑end service using shared mission‑critical routers, dual access lines, capacity management, Class of Service traffic prioritization and a single IP bandwidth for front‑office, back‑office and Internet traffic. The solution cut leased‑line costs, shortened Lead Time to Connect to weeks (minimum seven working days), and delivered close‑to‑100% availability and built‑in resiliency. SITA reports 2,800 SITA Connect Corporate at Airports connections across 600 AirportHub airports (300 regional), and for the airline over 95% of its connections at 70 airports now run on SITA Connect Corporate at Airports.