Case Study: Air France achieves a fast, zero‑disruption 4,500‑iPad rollout with SITA Managed Mobile Devices

Access a leading range of mobile devices and tablets in fully managed services

Air France needed a scalable, secure way to equip pilots with tablets while minimizing IT overhead and operational disruption. Using SITA Managed Mobile Devices, SITA addressed common airline challenges—limited in‑house resources, device lifecycle management, BYOD security and vendor relationships—by taking responsibility for device supply, configuration and support.

SITA deployed and managed 4,500 iPads for Air France with a mix of on‑site preconfiguration and remote Mobile Device Management, handling activation, repairs and over‑the‑air updates. The SITA solution delivered ready‑to‑use devices, under 30 minutes to fully configure a new device and zero delay for configuration changes, eliminating physical interventions and avoiding disruption to pilots’ day‑to‑day activities.

Air France