Case Study: Leading MRO Service Provider achieves reliable, cost-efficient global messaging and access to 2,400+ partners with SITA Messaging

A reliable, fully-managed service to connect with over 2,400 companies

Leading MRO Service Provider needed a reliable, scalable way to exchange mission‑critical operational messages with airlines, suppliers and partners without the cost and complexity of maintaining hundreds of direct links. They chose SITA’s managed SITA Messaging service to provide a single, interoperable access point that supports Type B and Type X messaging and improves availability for day‑to‑day operations.

SITA consolidated the provider’s connections onto its managed network, offering backward compatibility, aggregated volume reporting and economies of scale. The result: access to SITA’s 2,400‑member messaging community, improved message reliability with SITA’s 99.99% availability and integration into a platform that delivers 25 million operational messages daily—reducing direct‑link costs, simplifying operations and improving service performance.