Attentive B2B Case Studies & Customer Successes

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to help brands deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like GUESS, Urban Outfitters, and Steve Madden, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com.

amika activates 92% of its email list with Attentive

amika

Carah Campbell

Director - CRM + Data Intelligence

Anastasia Beverly Hills drives 42x+ SMS ROI with Attentive

Anastasia Beverly Hills

Vivian Weng

SVP of Digital and E-Commerce

APL Delivers Luxury SMS Experiences and Drives Repeat Purchases with Attentive

APL

NJ Falk

Managing Partner

Astrid & Miyu achieves 33x SMS ROI with Attentive

Astrid & Miyu

Lucy Kemish

Senior Global CRM Manager

Baked by Melissa drives 39x ROI and boosts online orders with Attentive

Baked by Melissa

Brittany Attride

Digital Marketing Manager

How BEEK Uses Personalized Text Messaging to Drive 20% of Total Revenue

BEEK

Kenna Florie

Co-Founder

BÉIS boosts retention and repeat purchases with Attentive SMS

BÉIS

Julie Chalker

Director of Digital & E-Commerce

How BIBIBOP Uses SMS to Improve the Customer Journey, Drive App Downloads, and Keep Customers Coming Back

Bibibop, LLC

Ryan Sanecki

Senior Digital Marketing Manager

How Big Blanket Co Doubled SMS Revenue Using Personalized Text Message Marketing

Big Blanket Co

Annie Elzey

Director of Strategy

Blaze Pizza boosts SMS revenue and ROI with Attentive

Blaze Pizza

Mason Sergent

Digital & Content Manager

Blenders Eyewear Achieves Stronger Email and SMS Performance with Attentive

Blenders Eyewear

Kyra Stickford

Marketing Retention Coordinator

Brighton achieves $4M in revenue with Attentive x AfterShip Integration

Brighton

Daniel Drasdo

Email Marketing Manager

Calla Shoes Boosts Loyalty and ROI with Attentive

Calla Shoes

Jennifer Bailey

Chief Executive Officer

Cariuma increases customer lifetime value with Attentive

Cariuma

Jennifer Chiang

Head of Email & Retention Marketing

Carolina Panthers boost fan engagement with Attentive SMS

Carolina Panthers

Sean Phaler

Sr. Director of Digital Marketing

Catbird strengthens customer retention and drives repeat sales with Attentive

Catbird

Lisa Marcum

Retention Marketing Manager

CB2 boosts abandoned cart recovery with Attentive mobile messaging

CB2

Phillip Cruickshank

Brand Marketing Manager

Cecil and Lou Achieves 4,664% Email Revenue Growth with Attentive

Cecil and Lou

Gina Moers

Cecil and Lou

ChocZero Achieves 22% Average Conversion Rates with Attentive

ChocZero

Rhea Monique

Chief Marketing Officer

Claire’s drives global SMS revenue growth with Attentive

Claire’s

Andres Baez

Senior Digital Marketing Manager

Coach drives spring shopping excitement with Attentive

Coach

Cozy Earth boosts growth and ROI with Attentive SMS, Email, and AI

Cozy Earth

Weston Clark

Director of Customer Retention

Craft Club drives global growth and 21x ROI with Attentive

Craft Club

Nikos Maniaty

Co-Founder

How Cynthia Rowley Uses Conversational Commerce to Reach Shoppers & Boost Sales

Cynthia Rowley

Allie Egan

President and CEO

Designstuff achieves 39x SMS program ROI with Attentive

Designstuff

Matthew Harrison

Content and Campaign Specialist

Dickey’s Barbecue Pit boosts SMS subscriber growth with Attentive

Dickey’s Barbecue Pit

Richard Chellew

Director of Digital Marketing

DIFF Eyewear achieves simultaneous email and SMS subscriber growth with Attentive’s 2‑in‑1 sign‑up

DIFF Eyewear

Dolce Vita boosts SMS engagement and revenue with Attentive

Dolce Vita

Murphy McPherson

Marketing Director

Dolls Kill achieves abandoned-cart recovery with Attentive

Dolls Kill

How Dorsal Bracelets Uses SMS Marketing to Drive 30% of Total Revenue

Dorsal Bracelets

Chad Ross

Founder & Chief Executive Officer

How Draper James Drives Authentic Customer Engagement With Two-Way Text Messaging

Draper James

Helen Nightingale

Director of Ecommerce

Eighth Generation boosts SMS and campaign revenue with Attentive

Eighth Generation

Devon Kelley

Director of Marketing

ELOQUII achieves early-access mobile sales and VIP engagement with Attentive

ELOQUII

Emma achieves 19% CRM revenue growth with Attentive SMS

Emma

Danilo Dos Santos Mota

Junior Marketing Manager

FinditParts achieves 54x+ SMS ROI with Attentive

FinditParts

Ashley Thompson

Marketing Director

Glassie’s Christian Sagert and Cameron Oehlers on Breaking Out and Getting In With Gen Z

Glassie

Cameron Oehlers

Founder

goodr Drives 55x SMS ROI with Attentive

goodr

Phil Herbert

Email and SMS Lead

GUESS Boosts SMS Engagement and Revenue with Attentive

Guess

Cindy Roath

E-Commerce Project Manager

Hey Bud builds a high-performing SMS program with Attentive

Hey Bud

Ollie Watts

Co-Founder

Hot Topic Retains 1 Million Engaged Subscribers with Attentive

Hot Topic

Terry Mata

Email Analyst

Hot Topic boosts personalized SMS marketing with Attentive AI

Hot Topic

Faith Bukauskas

Email Manager

ILIA Beauty boosts repeat purchase and SMS ROI with Attentive

ILIA Beauty

Alexandra Salai

Director of Lifecycle Marketing

Jack in the Box achieves increased late-night LA orders with Attentive's geo-targeted SMS

Jack in the Box

Jack Rogers increases email ROI by 35% with Attentive

Jack Rogers

Jenna Kusek

Senior Marketing Manager

Jaded London achieves 3.6x list growth and 25x ROI with Attentive

Jaded London

Aliya Dautova

CRM and Ecommerce Manager

Jason’s Deli Achieves 25x+ ROI with Attentive

Jason’s Deli

Brandy Butler

Director of Marketing

JAXXON Achieves 688x Email ROI with Attentive

JAXXON

Ricky Hagen

Retention Marketing Manager

Jenni Kayne boosts SMS growth and revenue with Attentive

Jenni Kayne

Hanna Lieberman

Director of Retention Marketing

Kendra Scott achieves higher shopper engagement and product conversions with Attentive

Kendra Scott

Kendra Scott Delivers Personalized Holiday Shopping Success with Attentive

Kendra Scott

Lauren Zarzour

Sr. Director of Paid & Owned Marketing

Knix Delivers Personalized SMS Experiences with Attentive

Knix

Fangfang Yu

Senior Manager, Retention Marketing

LensDirect achieves 110x ROI with Attentive SMS

LensDirect.com

Ryan Alovis

CEO

Little Sleepies achieves 43% more visitor identification and higher SMS revenue with Attentive AI Pro

Little Sleepies

Christine Taylor

Senior Retention Marketing Manager

LIVELY’s Engagement and Retention Strategy Is Anything But One-Size-Fits-All

Lively

Hayley Squire

Senior Manager, Lifecycle Marketing

How Liverpool Los Angeles Rewards Their Biggest Fans Using Personalized Text Message Marketing

Liverpool Los Angeles

David Kadosh

Chief Operating Officer

Love Wellness builds a customer-obsessed CX culture with Attentive

Love Wellness

Amanda Kwasniewicz

VP of Customer Experience

Luna Grill boosts loyalty and revenue with Attentive SMS personalization

Luna Grill

Morgan Rogers

Director of Marketing

Magnolia achieves increased Texas event ticket sales with Attentive's geo-targeted SMS

Magnolia

Marleylilly achieves massive revenue growth with Attentive

Marleylilly

Morgan Wagner

Senior Marketer

How Mented Cosmetics Optimizes Their Text Messaging Program Through Segmentation

Mented Cosmetics

Chandra Cooks

Head of Marketing

Michaels Drives $63M+ in SMS Revenue with Attentive

Michaels

Stephanie Turner

Director, Targeted Marketing

MintRx Achieves Stronger Patient Engagement and Revenue Growth with Attentive

MintRx

Jonathan Almanzar

Operations Manager

Monsoon increases revenue by 20% with Attentive SMS marketing

Monsoon

Derhan Icel

Senior CRM Manager

MUJI strengthens North American e-commerce and SMS engagement with Attentive

Muji

Eric Kobuchi

Director of E-Commerce

My Beauty Exchange drives 300%+ omnichannel growth with Attentive

My Beauty Exchange

Kimberly Williams

E-commerce & Marketing Manager

Nadine Merabi Achieves 77x ROI with Attentive SMS Marketing

Nadine Merabi

Samantha McCreight

Senior Acquisition Manager

Neiman Marcus boosts omnichannel luxury engagement with Attentive SMS

Neiman Marcus

Linda Lopez

Senior Manager, Mobile & App Enablement

Nine West achieves immediate shopper engagement and sales with Attentive mobile messaging

Nine West

OLLY strengthens wellness education and retention with Attentive

OLLY

Jennifer Peters

Director of DTC, Martech, & Digital Compliance

Opening Ceremony drives VIP early-access shopping and launch excitement with Attentive

Opening Ceremony

Our Place boosts customer retention with Attentive SMS

Our Place

Belinda Chung

Senior Manager, Lifecycle Marketing

Paper Source achieves 171x ROI during Black Friday to Cyber Monday with Attentive

Paper Source

Liz Owens

VP of Marketing

PÜR drives giveaway awareness and engagement with Attentive mobile messaging

PÜR

How Pura Vida Bracelets Tests Brand Voice and Strategy in the SMS Channel—Delivering 15x ROI

Pura Vida Bracelets

Griffin Thall

CEO and Co-Founder

Puresport achieves 15x ROI with Attentive

Puresport

Hilly Husnain

Head of Marketing

Radley London drives revenue with Attentive

Radley London

Jonathan Peters

Digital Marketing Executive

Rainbow Shops achieves 65x+ ROI with Attentive

Rainbow Shops

How Rebecca Minkoff Drives 80x+ ROI by Engaging Mobile-First Shoppers With Triggered Messages

Rebecca Minkoff

Sona Martirosian

Director of E-Commerce and Digital Marketing

Represent achieves 28x ROI and a 32% repeat purchase rate with Attentive

Represent

Niall Young O’Brien

CRM Manager

ReserveBar boosts engagement and AOV with Attentive

ReserveBar

Kimberly O’Dell

Director, CRM and Loyalty

Saatva drives 328x SMS ROI and stronger list health with Attentive

Saatva

Anna Boettcher

Marketing Manager, Email & Retention

LensDirect achieves 110x ROI with Attentive SMS

Skatie

Skatie Noyes

Owner & Designer

Solo Stove boosts community engagement and sales with Attentive

Solo Stove

Rachel Laubacher

Senior Manager

Sprayground achieves immediate product-launch buzz and conversions with Attentive

Sprayground

Steve Madden boosts repeat purchases and SMS engagement with Attentive

Steve Madden

Jamie Kouktzelas

Marketing Manager

From Fast Food to Fitness Strava’s Chief Business Officer on Risks, Pivots, and Leadership

Strava

Zipporah Allen

Chief Business Officer

Studio Movie Grill achieves 49x ROI with Attentive

Studio Movie Grill

Ted Low

Vice President Brand & Marketing

Supergoop! achieves 29x+ ROI with Attentive SMS Marketing

Supergoop!

Caroline Homlish

Senior Vice President, Direct-to-Consumer

Tarte Cosmetics achieves rapid customer engagement and limited-time sales lift with Attentive

Tarte Cosmetics

Tea Collection achieves 43x ROI with Attentive

Tea Collection

Rob Russo

Performance Marketing Manager

The Anaheim Ducks boost SMS revenue and engagement with Attentive

The Anaheim Ducks

G.M. Ciallella

Digital Marketing & Analytics Manager

The Frye Company Drives 560%+ Revenue Growth with Attentive

The Frye Company

Cailyn Nikolis

Director of E-Commerce

The INKEY List boosts mobile-first revenue and retention with Attentive

The INKEY List

Georgina Little

Head of Retention and Loyalty

The Milwaukee Bucks achieve 324x SMS program ROI with Attentive

The Milwaukee Bucks

Justin Price

Email Marketing Manager

The Vitamin Shoppe boosts subscriber quality and retention with Attentive

The Vitamin Shoppe

Ryan Gudovitz

Director of CRM & Loyalty

The Wood Veneer Hub achieves 358x SMS ROI and a 48% higher AOV with Attentive

The Wood Veneer Hub

Dimitris Lambidis

Co-Founder

Thread boosts SMS and email performance with Attentive

Thread

Thrive Market achieves 900% YoY SMS revenue growth with Attentive

Thrive Market

Lindsay McGovern

Senior Director of CRM and Lifecycle

Tim McGraw grows fan engagement with Attentive SMS marketing

Tim McGraw

Brian Kaplan

Vice President

Ultra Football Drives Revenue Growth with Attentive

Ultra Football

Michael Hodgson

Brand Manager

Uncommon Goods boosts loyalty and SMS ROI with Attentive

Uncommon Goods

Brian Hashemi

Chief Marketing and Analytics Officer

UNTUCKit unifies SMS and email to drive lifecycle growth with Attentive

UNTUCKit

Shannen McLoughlin

Senior Director of CRM

Urban Outfitters Drives Incremental Demand with Attentive

Urban Outfitters

Bryan Jengehino

Global Mobile Marketing

Venus achieves increased holiday mobile engagement and conversions with Attentive

Venus

Very Good Light achieves stronger email and SMS marketing performance with Attentive

Very Good Light

Michael Engert

Co-Founder and President

VibeSzn achieves 6x subscriber growth with Attentive

VibeSzn

Isabel Holloway

Brand Manager

Victoria Beckham achieves high-performing luxury marketing and customer retention with Attentive

Victoria Beckham

Lisa Nielsen

Senior Digital Marketing Manager

Warrior Supplements’ Head of E-Commerce Shares the SMS Strategies Propelling the Brand’s Growth and Performance

Warrior

Adam Aubrey

Head of E-Commerce

WebEyeCare Achieves 77x SMS ROI with Attentive

WebEyeCare

Wings and Rings drives 77x+ SMS ROI with Attentive

Wings and Rings

Linsey Case

Marketing Director

YoungLA Achieves 56% More Attributed Revenue with Attentive Email and SMS

YoungLA

Sarina Vanmali

Director of Marketing

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