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Visit WebsiteHow Anastasia Beverly Hills Uses Text Messaging to Drive Online Revenue, With 42x+ ROI
Anastasia Beverly Hills
Vivian Weng
SVP of Digital and E-Commerce
Attentive
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to help brands deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like GUESS, Urban Outfitters, and Steve Madden, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com.
Case Studies
Showing 90 Attentive Customer Success Stories
How APL Delivers Luxury Experiences and Drives Repeat Purchases via SMS
APL
NJ Falk
Managing Partner
How Astrid & Miyu Drives 33x ROI Through Personalized SMS
Astrid & Miyu
Lucy Kemish
Senior Global CRM Manager
How Baked by Melissa Uses Text Messaging to Drive Online Orders
Baked by Melissa
Brittany Attride
Digital Marketing Manager
How BEEK Uses Personalized Text Messaging to Drive 20% of Total Revenue
BEEK
Kenna Florie
Co-Founder
BÉIS’ Director of Digital and E-Commerce Unpacks the Brand’s Customer-First Approach to Marketing
BÉIS
Julie Chalker
Director of Digital & E-Commerce
How BIBIBOP Uses SMS to Improve the Customer Journey, Drive App Downloads, and Keep Customers Coming Back
Bibibop, LLC
Ryan Sanecki
Senior Digital Marketing Manager
How Big Blanket Co Doubled SMS Revenue Using Personalized Text Message Marketing
Big Blanket Co
Annie Elzey
Director of Strategy
Blaze Pizza's Secret Ingredient ‘Serving Up’ Better Results With Attentive SMS
Blaze Pizza
Mason Sergent
Digital & Content Manager
How Blenders Eyewear Achieved Breakthrough Results by Combining Email and SMS on Attentive
Blenders Eyewear
Kyra Stickford
Marketing Retention Coordinator
How Cariuma Increases Customer Lifetime Value With Personalized Text Messaging
Cariuma
Jennifer Chiang
Head of Email & Retention Marketing
The Carolina Panthers Transform Fan Engagement with Personalized, Real-Time SMS Experiences
Carolina Panthers
Sean Phaler
Sr. Director of Digital Marketing
Catbird’s Retention Strategy Is All About Helping Customers Build a Jewelry Collection Over Time
Catbird
Lisa Marcum
Retention Marketing Manager
How CB2 Doubled Its Holiday Season Revenue Year-Over-Year—Driving $2 Million+ With Text Messaging
CB2
Phillip Cruickshank
Brand Marketing Manager
Cecil and Lou’s Email Revenue Surged by +4,664% After Switching to Attentive for Swift Support & Smarter Sends
Cecil and Lou
Gina Moers
Cecil and Lou
How ChocZero Achieved a 22% Average Conversion Rate Across Their Campaign Text Messages
ChocZero
Rhea Monique
Chief Marketing Officer
How Claire’s Turned SMS Into a Top Global Revenue Channel
Claire’s
Andres Baez
Senior Digital Marketing Manager
Coach - Customer Case Study
Coach
How Cozy Earth Boosted Growth with Attentive's SMS, Email, and AI Solutions
Cozy Earth
Weston Clark
Director of Customer Retention
How Cynthia Rowley Uses Conversational Commerce to Reach Shoppers & Boost Sales
Cynthia Rowley
Allie Egan
President and CEO
How Designstuff Drove 39x Program ROI Through Personalized SMS Experiences
Designstuff
Matthew Harrison
Content and Campaign Specialist
How Dickey’s Barbecue Pit Turned SMS Marketing Into its “Secret Sauce”—Driving 460%+ Subscriber Growth Over 3 Months
Dickey’s Barbecue Pit
Richard Chellew
Director of Digital Marketing
DIFF Eyewear - Customer Case Study
DIFF Eyewear
How Dolce Vita’s Holiday SMS Campaign Keeps Subscribers Engaged in 2021
Dolce Vita
Murphy McPherson
Marketing Director
Dolls Kill - Customer Case Study
Dolls Kill
How Dorsal Bracelets Uses SMS Marketing to Drive 30% of Total Revenue
Dorsal Bracelets
Chad Ross
Founder & Chief Executive Officer
How Draper James Drives Authentic Customer Engagement With Two-Way Text Messaging
Draper James
Helen Nightingale
Director of Ecommerce
Small Team, Big Dreams Eighth Generation's Path to Growth
Eighth Generation
Devon Kelley
Director of Marketing
ELOQUII - Customer Case Study
ELOQUII
How Emma – The Sleep Company Grew Their CRM Global Revenue by 19% With SMS
Emma
Danilo Dos Santos Mota
Junior Marketing Manager
How FinditParts Drives Revenue With Personalized SMS Marketing, Generating 54x+ ROI
FinditParts
Ashley Thompson
Marketing Director
Glassie’s Christian Sagert and Cameron Oehlers on Breaking Out and Getting In With Gen Z
Glassie
Cameron Oehlers
Founder
How GUESS Got Creative With SMS to Reach and Engage Canadian Shoppers
Guess
Cindy Roath
E-Commerce Project Manager
Hey Bud’s 5-Step Routine for a Glowing SMS Program
Hey Bud
Ollie Watts
Co-Founder
How Hot Topic Uses Attentive to Retain 1 Million Engaged Subscribers
Hot Topic
Terry Mata
Email Analyst
How Attentive AI™ Takes Hot Topic’s Marketing Results to the Next Level
Hot Topic
Faith Bukauskas
Email Manager
Jack in the Box - Customer Case Study
Jack in the Box
How Jack Rogers Increased Their Email Program’s ROI by 35% After Switching to a High-Performing Platform
Jack Rogers
Jenna Kusek
Senior Marketing Manager
How Jason’s Deli Serves Up 25x ROI Using Personalized Text Messaging
Jason’s Deli
Brandy Butler
Director of Marketing
How JAXXON Delivers a Remarkable 688x Email ROI by Combining their Marketing Channels on Attentive
JAXXON
Ricky Hagen
Retention Marketing Manager
How Jenni Kayne & Sister Brand Oak Essentials Increased Their SMS KPIs After Switching to Attentive
Jenni Kayne
Hanna Lieberman
Director of Retention Marketing
How Kendra Scott Blended Style and Strategy to Craft Personalized Holiday Shopping Experiences With Attentive
Kendra Scott
Lauren Zarzour
Sr. Director of Paid & Owned Marketing
Kendra Scott - Customer Case Study
Kendra Scott
For Knix, Delivering the Best Possible Customer Experience Starts With SMS
Knix
Fangfang Yu
Senior Manager, Retention Marketing
How LensDirect Uses Text Messaging to Drive Incremental Revenue, Resulting in 110x ROI
LensDirect.com
Ryan Alovis
CEO
Little Sleepies Uses Attentive AI Pro to Identify and Target 43% More Visitors
Little Sleepies
Christine Taylor
Senior Retention Marketing Manager
LIVELY’s Engagement and Retention Strategy Is Anything But One-Size-Fits-All
Lively
Hayley Squire
Senior Manager, Lifecycle Marketing
How Liverpool Los Angeles Rewards Their Biggest Fans Using Personalized Text Message Marketing
Liverpool Los Angeles
David Kadosh
Chief Operating Officer
Love Wellness’ VP of Customer Experience Shares Her Blueprint for an Exceptional CX Culture
Love Wellness
Amanda Kwasniewicz
VP of Customer Experience
How Luna Grill Turns Casual Diners into Loyal Guests With Data-Driven Personalization
Luna Grill
Morgan Rogers
Director of Marketing
Magnolia - Customer Case Study
Magnolia
How Marleylilly Wove Success by Combining SMS, Email, and AI with Attentive
Marleylilly
Morgan Wagner
Senior Marketer
How Mented Cosmetics Optimizes Their Text Messaging Program Through Segmentation
Mented Cosmetics
Chandra Cooks
Head of Marketing
How Michaels Drove $63M+ by Amplifying Online and In-Store Experiences With SMS
Michaels
Stephanie Turner
Director, Targeted Marketing
How Monsoon Created New Demand With SMS Marketing, Increasing Their Revenue by 20%
Monsoon
Derhan Icel
Senior CRM Manager
How the International Brand Adapts to Local Markets in the US and Canada
Muji
Eric Kobuchi
Director of E-Commerce
How Neiman Marcus Is Transforming the Luxury Shopping Experience
Neiman Marcus
Linda Lopez
Senior Manager, Mobile & App Enablement
Nine West - Customer Case Study
Nine West
How OLLY’s Marketing Strategy Is Helping Them Redefine Wellness
OLLY
Jennifer Peters
Director of DTC, Martech, & Digital Compliance
Opening Ceremony - Customer Case Study
Opening Ceremony
Our Place Uses SMS as a Key Ingredient in Their Retention Strategy
Our Place
Belinda Chung
Senior Manager, Lifecycle Marketing
How Paper Source Drove 171x ROI From Black Friday to Cyber Monday 2020
Paper Source
Liz Owens
VP of Marketing
PÜR - Customer Case Study
PÜR
How Pura Vida Bracelets Tests Brand Voice and Strategy in the SMS Channel—Delivering 15x ROI
Pura Vida Bracelets
Griffin Thall
CEO and Co-Founder
How Rainbow Drives 65x ROI With Personalized Text Messaging
Rainbow Shops
How Rebecca Minkoff Drives 80x+ ROI by Engaging Mobile-First Shoppers With Triggered Messages
Rebecca Minkoff
Sona Martirosian
Director of E-Commerce and Digital Marketing
How Represent Clothing Reengage Customers to Achieve a 32% Repeat Purchase Rate Among SMS Subscribers
Represent
Niall Young O’Brien
CRM Manager
How ReserveBar Uses Attentive to Increase Both Engagement and AOV
ReserveBar
Kimberly O’Dell
Director, CRM and Loyalty
How Skatie Uses Personalized Text Messaging to Create Authentic Connections While Driving Incremental Revenue
Skatie
Skatie Noyes
Owner & Designer
How Solo Stove Made Starting a Fire Accessible to All
Solo Stove
Rachel Laubacher
Senior Manager
Sprayground - Customer Case Study
Sprayground
From Fast Food to Fitness Strava’s Chief Business Officer on Risks, Pivots, and Leadership
Strava
Zipporah Allen
Chief Business Officer
How Studio Movie Grill Produced a Blockbuster 49x ROI After Launching SMS with Attentive
Studio Movie Grill
Ted Low
Vice President Brand & Marketing
How Supergoop! Drives 29x+ ROI By Reaching Mobile-First Shoppers With SMS Marketing
Supergoop!
Caroline Homlish
Senior Vice President, Direct-to-Consumer
Tarte Cosmetics - Customer Case Study
Tarte Cosmetics
How Tea Collection Uses Text Messaging to Engage Shoppers and Deliver 43x ROI
Tea Collection
Rob Russo
Performance Marketing Manager
How the Anaheim Ducks Turned SMS into a Winning Play with Attentive
The Anaheim Ducks
G.M. Ciallella
Digital Marketing & Analytics Manager
How The INKEY List Reached Mobile-First Consumers with SMS
The INKEY List
Georgina Little
Head of Retention and Loyalty
How The Milwaukee Bucks Found Their SMS MVP In Attentive, With A 324x Program ROI
The Milwaukee Bucks
Justin Price
Email Marketing Manager
How The Vitamin Shoppe Prioritizes Subscriber Quality and Retention in a Volume-Driven Market
The Vitamin Shoppe
Ryan Gudovitz
Director of CRM & Loyalty
The Wood Veneer Hub Saw Conversion Rates and AOV Soar with Attentive SMS During Black Friday & Cyber Monday
The Wood Veneer Hub
Dimitris Lambidis
Co-Founder
How Thrive Market Grew Their YoY SMS Revenue by 900% With Attentive
Thrive Market
Lindsay McGovern
Senior Director of CRM and Lifecycle
How Tim McGraw Uses SMS Marketing to Engage His Super Fans
Tim McGraw
Brian Kaplan
Vice President
How SMS Helps Uncommon Goods Lead With Authenticity
Uncommon Goods
Brian Hashemi
Chief Marketing and Analytics Officer
How Urban Outfitters Drives Incremental Demand By Communicating With Customers Across Mobile Channels
Urban Outfitters
Bryan Jengehino
Global Mobile Marketing
Venus - Customer Case Study
Venus
Very Good Light’s Co-Founder and President Michael Engert on the Power of Blending Editorial and E-Commerce
Very Good Light
Michael Engert
Co-Founder and President
Warrior Supplements’ Head of E-Commerce Shares the SMS Strategies Propelling the Brand’s Growth and Performance
Warrior
Adam Aubrey
Head of E-Commerce
How WebEyeCare Uses SMS as a Complement to Email, Driving 77x ROI
WebEyeCare
How Wings and Rings Drives 77x+ ROI by Extending the Club-Level Experience to Online Orderers With SMS
Wings and Rings
Linsey Case
Marketing Director
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