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FICO
FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.
Case Studies
Showing 228 FICO Customer Success Stories
Leading online lender turns to the cloud to ease regulatory compliance
4Finance
Andis Grandans
Group AML Officer
Absa provides seamless customer experience across business units with connected decisions
Absa Bank
Jaco Rossouw
Head of Capability Development and Change
Absa Home Loans leverages FICO® Platform capabilities to optimize collections to reduce delinquencies
Absa Bank
Johan Ambrosius
Head of Property Risk and Analytics
ADIB reduces risk while meeting IFRS 9 requirements
Abu Dhabi Islamic Bank
Syed A. Moiz
Group Head of Enterprise Risk Management
A major testing organization turns to optimization to automate test development
ACT
Dianne Henderson
Vice President
African Bank Centralizing Decisions Across the Credit Lifecycle
African Bank
Dawid Van Zyl
Programme Executive Credit Decisioning
FICO Insurance Fraud Manager doubles Fraud Detection Performance for Agis
Agis Zorgverzekeringen
Erik Van Doorn
Manager, Process Quality and Support
Aiful Corporation Improves Customer Experience Using Smart Automation in Collections
Aiful Corporation
Shinichiro Okuyama
Executive Officer
Air Products masters supply chain complexity with FICO business rules
Air Products and Chemicals
Craig S. reber
Air Products and Chemicals
Leading Turkish bank increases profits by 129% using FICO® Platform
Akbank
A holistic approach to financial crime prevention at Alpha Bank
Alpha Bank
Christos Lygeros
Compliance Division Manager
Amazon Web Services - Customer Case Study
Amazon Web Services
David Schiffman
Global Alliances Lead for Financial Services
How American Airlines runs the largest airline in the world on the leading optimization platform
American Airlines
Armando Silva
Managing Director of Operations research
Leading New Zealand bank pioneers explainable machine learning models to assess credit risk
ANZ
Vimit Kapoor
Head of Retail Models
Australian energy supplier increases debt collections by 72% with FICO
Australian Gas and Electricity Supplier
ACG Michigan blazes new trails for insurance underwriting with Decision Management solution
Auto Club Group Michigan
How Avis Europe optimized fleet usage to drive $19 million in gains
Avis Europe plc
Jens Utech
Director of Backoffice and Satation Systems
Aviva aims to double business volume and improve customer service with FICO Blaze Advisor system
Aviva UK Health
Leslie Ross
IT director
Banamex/Citigroup dramatically decreases fraud losses, false positives
Banamex
Liberto Ferrer
County Fraud Risk Officer
BAC’s Cloud Transformation Empowering Decisions and Customers
Banco de América Central, BAC
Piery Garos Sandino
Senior Assistant Manager Platforms and Projects
Banco Ficohsa Increases Sales and Profits by Millions of Dollars with Decision Management Technology
Banco Ficohsa
Zadik Lopez
Regional Analytics Manager
Banco Invex reduces costs and increases collector productivity with advanced C&R system
Banco Invex
Bank Mandiri and FICO partner to combat fraud in Indonesia's digital banking revolution
Bank Mandiri
Adityo Wicoksono
Senior Vice President Retail Product Delivery and Fraud Risk Group
Bank of China maximizes huge market opportunities in retail banking with Blaze Advisor
Bank of China
Decision Management fuels market share growth for bank of Communications in China
Bank of Communications
Bank of Communications adopts Model Builder to fast track its credit card business
Bank of Communications
Bank of East Asia - Customer Case Study
Bank of East Asia
Andy Tsang
Senior Fraud Control Manager
Major Dominican bank leverages automation to standardize credit assessments, reduce costs, and improve the customer experience
Banreservas
For top Mexican bank, enterprise approach to fraud delivers dramatic results across channels
BBVA Bancomer
Gaston Huerta
BBVA Bancomer
BCP boosts revenue by 22% by optimizing with digital pricing strategies
BCP
Flor Etcheber
Credit Risk Leader
BDO Unibank Slashes Fraud Losses Quickly with FICO® Falcon® Fraud Manager
BDO UniBank
Susan Punsalang-Rivera
Senior Vice President
Bluestem adds millions in revenue with segmentation strategies through advanced analytics
Bluestem Brands, Inc
Chuck Miller
Director of Account Management
Banking giant grows portfolio with better credit decisions
Brazilian Bank
Cabot Credit Management Boost Efficiency and Customer Satisfaction with FICO® Debt Manager™ Solution
Cabot Credit Management
James Edwards
Enterprise Architect
Caixa Galicia increases revenue with streamlined customer lifecycle decisions
Caixa Galicia
Gonzalo Barrós
Director of Credit Risk Techniques and Procedures
FICO Blaze Advisor drives modernization of legacy systems at the California Department of Motor Vehicles
California Department of Motor Vehicles
Jim Mclean
Senior Analyst
FICO Blaze Advisor for .NET automates underwriting decisions for California State Automobile Association
California state Automobile Association (CSAA)
Steve Dunn
California state Automobile Association (CSAA)
Canadian Tire targets customer value to drive sustainable growth
Canadian Tire Financial Services
Mark Merritt
Canadian Tire Financial Services
How Canadian Tire Bank met IFRS 9 requirements while reducing risk?
Canadian Tire Financial Services
Paul Robinson
Associate Vice President of Credit Risk Management
FICO Analytics Help Optimize Placements and Retain Good Customers
Capital One Auto Finance
Joseph Poi
Senior Director of Operations for Loss Mitigation
Global FICO® Score also allows clients to differentiate its offer to the risk profile of the customer
Cathay United Bank
Lola Chung
Senior Vice President and General Manager Risk Management Department
Top Chilean retailer counts on cards to boost sales
Cencosud
Tomás Casamayor
Manager of Business Intelligence
Tarjetas Cencosud accelerates scorecard delivery by 400%, improves financial visibility
Cencosud
Tomás Casamayor
Manager of Business Intelligence
Leading Czech bank optimizes pricing, boosts portfolio profit by 26%
Ceska Sporitelna
Zuzana Sloukova
Retail Risk
Chase strikes risk-reward balance with flexible strategy design
Chase
James Bryant
Vice President, Home Lending Risk Management
China Minsheng Bank Processes 3.5 Million Online Credit Card Applications Automatically
China Minsheng Bank
Victor Yu
IT Department, Credit Card Center
China Minsheng Bank improves micro and small enterprise lending, strengthens Basel compliance
China Minsheng Bank
Shen Zhihua
Senior Export of Risk Management
China Minsheng Bank Credit Card Center Grows Credit Card Business Using Intelligent Marketing and Instant Approvals
China Minsheng Bank
Jinqiao Yu
Director of Technology
Círculo de Crédito - Customer Case Study
Círculo de Crédito
Juan Manuel Ruiz Palmieri
Círculo de Crédito
ConAgra Foods transforms impersonal offers into engaging consumer experiences
ConAgra Foods
Kevin Doohan
Head of Interactive Marketing & CRM
CFCU found the FICO® score effective in complementing its practice of closely reviewing each member’s loan application
Contra Costra Federal Credit Union
Shelley Murphy
Senior Vice President of lending
A flexible risk decision system leads to more profitable customer relationships for Cred-System
Cred-System
Davi Brito
Director of Risk
CGC transforms its business strategy to expand from credit guarantees to direct loans
Credit Guarantee Corporation
K. Perbagaran
Chief Risk Officer
Lebanon's CreditBank overhauls originations process to gear up for growth
CreditBank
Hanadi Saad
Head of retail Operations
How to Be Successful with the FICO Blaze Advisor Decision Rules Management System
Decisive AS
Petter Saetherbakken
Marketing Manager
Dell Financial Services creates a Universal Decision Engine with FICO
Dell Financial Services
Brian Burdick
Senior Risk Officer
Insurance company DEVK beats the AML compliance deadline
DEVK
Jürgen Klein
Anti-Money Laundering Officer
Fintech innovator helps its customers identify more fraud, while reducing analysis time by 95%
Dock
Armando Junior
Head of Fraud Prevention
DoorDash optimizes complex deliveries up to 100x faster with FICO® Xpress Optimization
DoorDash
Sifeng Lin
Operations Research Scientist
Business Partner Due Diligence with Siron® KYC at DyStar
DyStar
Anette Weber
Head of Global Product Safety & Ecology
Ecobank thinks global and acts local with a unique AML/KYC implementation
Ecobank Transnational Incorporated
Idrissa Diop
Group Head of Compliance
Egg takes the lead in online banking using Decision Management tools and analytics
Egg plc
Phil Jobson
Analyst on the change and Execution
I-Score helps Egyptian banks grant more credit with less risk and cost
Egyptian Bank
Brazilian payment technology leader captures 15% market share while supplying best-in-class cloud-based fraud protection
Elo
Lori Grandin
Fraud Prevention Head
How optimization helped a wireless internet provider become a service leader
EOLO
Francesco Alberti
Research and Development Manager
Leading microlender centralizes model development across 15 countries
Ferratum Group
Marcus Siljander
Risk Manager
FICO custom predictive models strengthen Fifth Third Bank’s bank card portfolio, position it for profitable growth
Fifth Third Bank
Jay Silvestain
Vice President, Bank Card
Leading card issuer posts a double-digit increase in marketing response rates
First Bankcard
Mihaela Kobjerowski
Vice President
Turkish Bank Boosts Collection Performance Ahead of Economic Downturn
Garanti BBVA
Teoman Alponat
Consumer Collections Senior Vice President
Norwegian bank accelerates collections and recovery benefits with a preconfi gured FICO® Debt Manager™ Live solution
Gjensidige Bank
Auto Company Drives Profitability Through Real-Time Alternative Deal Structuring
Global Auto Company
Centralized Decisions for Customer Engagement
Global Bank
Energy firm leverages optimization across the enterprise to maximize value from volatile markets
Global Energy Supply Company
Independent auto finance company safely accelerates credit decisions in non-prime
Global Financial Services Company
Global Financial Services Company - Customer Case Study
Global Financial Services Company
Global Financial Services Company - Customer Case Study
Global Financial Services Company
Consumer relationship marketing solution drives multi-brand, mutli-channel marketing efforts
Global Pharmaceutical Company
Globe Telecom reduces churn and account delinquency with multi-channel customer engagement
Globe Telecom
Mon Pernia
Head of Consumer Collections
GEHA catches fraud before payout while improving case targeting twelve-fold
Government Employees Health Association(GEHA)
Bob Greene
Manager of Data Analysis
Grupo Fleury applies advanced analytics to enhance demand forecasting
Grupo Fleury
Hans Lenk
Director of Business Analysis & Data Insights
HBOS refines outsourced debt collection with FICO Decision Management
HBOS
Health care provider surpasses marketing goals using FICO Segmentation Models
Healthways
Michael F. Montijo
Senior VP, Government Operations
Hewlett Packard Enterprise Modernizes Analytics with the FICO® Decision Management Suite
Hewlett Packard Enterprise
Ken Elliott
Global Director of Analytics
Leading healthcare payer tightens grip on fraud with automated detection analysis
Highmark
Denny Latsha
Project Manager
FICO health care fraud analytics uncover vast savings for Highmark
Highmark
Denny Latsha
Project Manager
How Home Credit Group transformed its business and expanded to 11 countries?
Home Credit Group
Vladimir Michl
Group Risk Technology Manager
Honeywell schedules big profits for its clients with FICO® Xpress Optimization Suite
Honeywell
Jeff Kelly
Solutions Architect
Hong Leong bank outsmarts fraudsters with Falcon Fraud Manager
Hong Leong Bank
James John
Head of Fraud Management
The HSBC optimization factory speeds global strategy deployment
HSBC
Akihiko Katayama
HSBC
ICICI Bank adopts Blaze Advisor to accelerate car loan applications processing
ICICI Bank
Infosistema and FICO® Build Industry Expertise into a Powerful Decisioning Solution for Insurance
Infosistema
Alexandre Lee
Partner and Board Member
Intesa Sanpaolo Card reduces fraud for 11 banking networks with FICO® Falcon® Fraud Manager
Intesa Sanpaolo Card
Dean Gracak
Head of fraud management
Itaú Unibanco accelerates entry into new markets
Itaú-Unibanco
Ricardo Toledo
Marketing Director
Data-Driven Lender Replaces Unmanageable Decisioning Technology with FICO® Origination Solutions
Kabbage
Kathryn Petralia
Cofounder and Chief Operating Officer
Kemper increases insurance applications processed while reducing underwriting risk
Kemper Corporation
Patrick J. Madigan
Asst. Vice President, Underwriting
FICO helps KeyBank "cut away the noise" to detect more wire fraud
KeyBank
Michael Holloway
Senior Operations Analyst
KeyCorp Banks on Predictive Analytics to Deliver Customer Value
KeyBank
Sudha Venkataraman
Predictive Sciences Team Member,Consumer Credit Risk Management Strategic analytics group
The retailer disrupts its business model with data and analytics to revitalize customer relationships
La Polar
Paula Aravena
Risk Manager
Large Australian Bank Capitalizes on Regulatory Efficiency
Large Australian Bank
Large Australian Bank delivers over 800K varying price points across products, geographies, channels, and branches.
Large Australian Bank
Global bank improves trade-offs between growth and margin with consistent modeling, methods, and user experience
Large Global Bank
FICO Machine Learning Yields Rapid Time to Value (TTV) and Uncovers New Risk Predictors
Large Multi-National Bank
Chisoo Lyons
Vice President, Global Analytics Team
Multinational bank prevents application fraud using a real-time, enterprise fraud approach
Large Multinational Bank
Multinational retail bank achieves cost savings, better productivity with automated, real-time customer screening for effective AML
Large Multinational Retail Bank
FICO Custom Decision Optimization boosts portfolio profit through optimal credit line strategies
Large National Credit Card Issuer
After a three-month implementation, the retailer is experiencing significant results
Large South America Retailer
Better Overdraft Decisions Boost Revenue and Greater Customer Satisfaction for Large US Bank
Large US Bank
Top Auto Insurer Puts the Brakes on Fraud
Largest US Auto Insurance Company
Latin American financial firm distills key insights from big data for competitive edge
Latin American Financial Firm
Leading Asian bank boosts analytic sophistication with real-time execution and reporting
Leading Asian Bank
Leading Chinese banks rely on FICO® Customer Communication Services for collection work without collectors
Leading Chinese Bank
FICO Optimization Solutions Streamline Customer Acquisition
Leading Communication Service Company
Leading card issuer posts a double-digit increase in marketing response rates
Leading Credit Card Issuer
Debt collection agency handles 35% more delinquencies with FICO® Debt Manager™ 9
Leading Debt Collection Agency
Debt recovery leader reduces violations, improves performance with speech analytics
Leading Debt Recovery Company
Leading European bank detects and prioritizes compromised merchants with advanced analytics
Leading European Bank
Retail finance leader drives better results with smart, automated and compliant collections
Leading Finance Provider
Global banks boost efficiency and effectiveness for AML utilizing FICO® AML Advanced Analytics
Leading Global Bank
Leading organization takes an incremental approach to digital transformation, powered by centralized decisioning
Leading Global Digital Banking and Payment Services Company
Leading Home Construction Company - Customer Case Study
Leading Home Construction Company
Leading home insurer boosts retention through proactive policyholder “win back” communications
Leading Home Insurance Company
Leading insurer rolls out real-time, risk-based underwriting
Leading Insurance Company
Leading insurer rolls out real-time, risk-based underwriting
Leading insurer
Top UK lender closes more loans by automating 25% of communications with FICO
Leading International Bank
Mortgage lender cuts online payment fraud with real-time authentication
Leading Mortgage Lender
Leading mortgage servicer finds strong value in new industry score
Leading Mortgage Service Company
Leading bank improves accuracy, reduces false positives with FICO Falcon® Fraud Manager
Leading North American Bank
Leading North American bank finds renewed success in customer marketing with new FICO solution
Leading North American Bank
Banking leader eliminates organizational silos, embraces centralized decisioning for a truly holistic view of the customer across the lifecycle
Leading North American Bank
Multinational financial institution takes an enterprise approach to better manage financial crime and counter terrorist financing
Leading Northern European Universal Bank
Leading Rural Mortgage Company - Customer Case Study
Leading Rural Mortgage Company
Leading thrift bank streamlines debt collection with FICO Debt Manager, laying foundation for growth and profitability
Leading Thrift Bank
Top US Bankcard Issuer Nurtures Best Customers to Grow Business
Leading US Bankcard Issuer
Faster, more precise ad pricing solution reduces costs, improves time-to-revenue for top US magazine
Leading US Consumer Magazine Publisher
Top US card issuer streamlines fraud prevention, 300% increase in cases worked
Leading US Credit Card Issuer
Major Canadian Grocery Retailer Builds Relationship Value by Systematically Learning What’s Relevant to Individual Customers
Major Canadian Grocery Retailer
Major Consumer Bank Improves Credit Decision Process using FICO® Origination Manager
Major Consumer Bank
How optimization helped one company boost analytic efficiency by more than 90% and save millions
Major Consumer Packaged Goods Company
Retailer Uses FICO Decision Management Suite to Sense and Respond in Real Time
Major European Retailer
Major Global Bank Increases Effectiveness and Efficiency of Its Overdraft Management
Major Global Bank
Major bank builds an innovative platform to drive profitable credit card growth
Major Regional Bank
Bank drives unprecedented growth through centralized decisioning powered by machine learning
Major Southeast Asian Bank
How a major bank in Turkey proactively tackled enterprise fraud with a customer-centric approach
Major Turkish Bank
Turkish bank decreases fraud by 98% with real-time, enterprise-wide fraud prevention
Major Turkish Bank
Major US Bank Improves Customer Retention with Deposit Management
Major US Bank
Major US Bank Improves Hold Management Using FICO® TRIAD® Customer Manager
Major US Bank
Major US Bank - Customer Case Study
Major US Bank
Analytics help a major PBM improve patient engagement and operational efficiency
Major US Pharmacy
How a major telco uses machine learning to build marketing response models
Major Wireless Telecommunications Company
FICO optimization technology at the forefront of manufacturing innovation
Manufacturing Technology Centre
Matthew Gibbon
Principal Research Engineer
Better risk management for Marlette Funding
Marlette Funding
Arnold Pravinata
Chief Decision Science Officer
Mashreq originations project drives 30% improvement from “day one
Mashreq Bank
Khalid Zafar
VP, Credit Systems
Mastercard drives industry innovation in fraud prevention - Portuguese
MasterCard
Vince Haulotte
VP of Global Product Management
Medscheme Overhauls Its Claims System to Deliver Better Strategies
Medscheme
Denise Sleem
General Manager
Leading insurer “democratizes” its decisioning platform for insurance underwriting
Mercury Insurance
Kevin Bailey
Director of Underwriting Research and Innovation
Spinning straw into gold How Meridian made bad debt pay off
Meridian Health
Marilyn Koczan
Meridian Health
Latin America’s largest microfinance bank uses FICO® Platform to expand microlending and help unbanked consumers
Mibanco
Sebastián Valera
Risk Transformation Manager
Millennium bcp fuels growth with customer-focused risk strategies
Millennium bcp
Manuel Goncalves
Millennium BCP
Multinational Bank Gets Ready for IFRS 9 Impairment Regulations
Multinational Bank
For This Multinational Online Retailer, Higher Profits Start with and Build from Better Seller Onboarding
Multinational Online Retailer
Online Retailer Automates Seller Onboarding and Reduces Fraud Losses
Multinational Online Retailer
Mutual of Omaha improves flexibility, security of portal environment
Mutual of Omaha
George Royce
Vice President of Enterprise Architecture and Security
National Bank of Australia transforms collections to prepare for a changing economy
National Australia Bank
Matthew Ricker
Head of collections
National Australia Bank uses FICO solution to put customers first and improve collections results
National Australia Bank
Jonathan McCleery
Head of Collections
World’s largest building society grows loan portfolio and profitability
Nationwide Building Society
Mark Tuton
Senior Risk Manager
Nationwide Streamlines Origination Processes and Improves Customer Service with FICO Solution
Nationwide Building Society
Andrew Jackson
Nationwide Building Society
Natura &Co leverages FICO® Platform to foster a better future
Natura &Co
Lavinia Bernal
Credit Risk Director
Neckermann speeds development of predictive analytics
neckermann.de GmbH
Maximilian Fervers
Head of Finance
Nedbank streamlines audit process to simplify Basel compliance
Nedbank
John Linfield
Head of the Retail Credit Lab
Nestlé USA Applies Optimization Models to Save on Transportation and Production Costs
Nestle
Nestle USA Applies Optimization Models to Save on Transportation and Production Costs
Nestle
Shan Collins
Vice President of Planning and Center of Excellence
Risk management cockpits provide right information to manage liquidity and risk at NORD/LB
NORD/LB
Tobias Braml
NORD/LB
Independent auto finance company safely accelerates credit decisions in non-prime
North American Vehicle Finance Company
Decision Management makes the best medicine for one community health care network
Parkview Health
Mark Clare
Vice President of Knowledge & Informatics Management
Pekin Insurance Leveraging Business Rules and Analytics as a Formula for Growth
Pekin Insurance
James K. Ruth
Director of Personal Lines Underwriting
PermataBank reduces fraud losses and improves credit card customer satisfaction with Falcon® Fraud Manager
PermataBank
Sanjay Nandrajog
Head, Risk Retail & SME Banking
PicPay leverages FICO® Platform to empower its ecosystem
PicPay
Gustavo Burin
Chief Technology Officer
Pöyry accurately predicts energy supply and demand across all of Europe
Pöyry
Andrew Nind
Director
Fast-moving consumer goods company optimizes product transitions, saving millions of dollars and minimizing waste
Procter & Gamble
David Dittmann
Vice President of Data and Analytics
A top 5 US bank leverages machine learning to responsibly improve credit risk decisions
Prominent North American Bank
Prosperity Bank fuels growth with FICO loan origination solution
Prosperity Bank
Wayne Colee
Senior Vice President, Consumer Lending
PSECU builds member loyalty and engagement with omnichannel communications across the full customer lifecycle
PSECU
William Zysk
Vice President, CCO — Credit Services
How PULSE Network took a proactive approach to debit card fraud and reduced losses by 40%
PULSE
Jim Lerdal
Vice President
Raiffeisen Bank Speeds Underwriting, Reduces Risk in Developing Markets
Raiffeisen Bank International
Karl-Heinz-Dorfmeister
Manager, International Collections Systems
A top member-centric credit union invests in more personalized and effective prescreen campaigns
Regional Credit Union
Riyad Bank automates card application processing and account management
Riyad Bank of Saudi Arabia
Andrew Goodrich
Credit Manager
Royal Bank of Scotland dramatically reduces fraud in two months
Royal Bank of Scotland
Alasdair Grant
Director
SA Taxi - Customer Case Study
SA Taxi
Itumeleng Nomlomo
Senior Credit Analyst
Samsung Card - Customer Case Study
Samsung Card
Woochul Lee
Senior Manager
Santander Brazil spurs post-merger growth with Decision Management solution
Santander Brasil
Eliano Sarno Politi
Executive Manager
Scotiabank set to reap rewards from customer-centric collections
Scotiabank
Brian Bostelmann
Relationship Management Director
Shelby County Trustee - Customer Case Study
Shelby County Trustee
Debra Gates
Chief Administrative Officer
Shelby County Boosts Tax Collection Productivity with FICO® Debt Manager™ Solution
Shelby County Trustee
Debra Gates
Chief Administrative Officer
FICO Optimization Software to Evolve Plant Processing at Shell
Shell
Rishi Amrit
Process Control Engineer
Shell drives plant processing eficiency with FICO® Xpress Optimization
Shell
Alex Martinez
Product Manager Process Control
Shop Direct Prioritizes the Customer Throughout the Collections Lifecycle
Shop Direct
Mark Harrison-North
Head of Credit Risk
SEB Brings Flexibility and Agility to Health Plan Adjudication with FICO® Solution
Smart Employee Benefits
Rohan D'Souza
Smart Employee Benefits
SolarCity Uses FICO® Xpress Optimization Suite to Optimize Distributed Energy Applications
SolarCity
Seyed Madaeni
Principal of Grid Engineering Solutions
Partnering to create an optimized future together
SONDA
Adriano Esposito
Head of Digital Experience & Innovation
An international bank uses AI-based biometrics to bring seamless and secure digital platforms to Southeast Asia
Southeast Asian Bank
How Southwest Airlines ranked #1 in customer satisfaction while staying consistently profitable?
Southwest Airlines
Rusty Burlingame
Senior Operations Research Developer
Statistics offices optimise for richer data and greater confidentiality
Statistical Office of the Slovak Republic
Statnett Ensures Future Power System Using FICO Optimization
Statnett
Ivar Husevåg Døskeland
Senior Business Analyst
SunTrust transforms origination process and improves customer experience
SunTrust Bank
Angela Baker
Senior Vice President
TBC Bank Streamlines Processes, Boosts Sales and Increases Profits with FICO®
TBC Bank
Giorgi Alibegashvili
Strategic Project Manager
TD Canada Trust creates customer-centric view with FICO
TD Canada Trust
Louise Nicholson
AVP Credit Infrastructure
How to Be Successful with FICO Blaze Advisor Decision Rules Management System
TechBlue
Claye Green
Chief Executive Officer
Leading communications company strengthens fraud protection and resilience with FICO
Telus
Jacqueline Biggart
Manager of Technology Security
Generic collection treatments are less effective and create obstacles to building customer connection
Thames Water
Ross Betts
Collections Systems Strategy & Segmentation Manager
UK Bank uncovers profit niches with optimized pricing
The Co-Operative Bank
Howard Price
Head of Credit - Retail Bank
Boosting sales and site traffic, Coca-Cola breaks ground in customer loyalty
The Coca-Cola Company
Tara Scarlett
Senior Manager, Consumer Relationship Marketing and Precision Marketing
Top 5 Latin American Financial Services Company - Customer Case Study
Top 5 Latin American Financial Services Company
Toyota Financial Services uses data science to keep thousands of drivers a year from hurting their credit
Toyota Financial Services
Jim Bander
National Manager for Decision Science
Singapore’s first digitally native bank achieved rapid growth and scale in record time while managing risk using FICO Platform Capabilities
Trust Bank
Lalit Lohia
Chief Risk Officer
UBS card center stopped 74% more card fraud
UBS Card Center
Marcel Drescher
Director of Fraud Services
UK insurer wins back 20% of lapsed policies with FICO
UK’s Largest Insurance Group
Better risk control helps Portuguese card issuer stay on top
UNICRE
Felismina Pinto
Deputy Manager
Unicredit uses FICO to apply prescriptive analytics to risk management
UniCredit
Energy firm leverages optimization across the enterprise to maximize value from volatile markets
Uniper
Vanquis Bank gains agility, opening new credit possibilities with FICO® Origination Manager
Vanquis Bank
Glynn Wilson
Head of Business Applications
Vantiv Streamlines Merchant Onboarding with FICO® Decision Management Suite
Vantiv
Ravi Shah
Senior Vice President for Enterprise, Architecture and Strategy
Ireland’s Leading Health Insurer Overcomes complexity for faster, more profitable claims processing
Vhi Insurance
Damien Malone
Principal Technical Architect
FICO Platform Empowers Volvo's Car Leasing and Sales Innovation
Volvo
Sujitha Davidson
Product Manager
Russian Retail Bank Increases Agility, Cuts Approval Times Using FICO® Origination Manager
VTB24
Oxana Staroselskaya
Head of Credit Risk Methodology
How WindFarmDesigns can reduce C02 emissions by over 20 million metric tons per year?
WindFarmDesigns
Klaus Vogstad
Creator
Worldpay transforms merchant onboarding with FICO Platform
Worldpay
Senthil Erulappan'
Worldpay
Yarra Valley Water dramatically reduces application processing time with FICO® Blaze Advisor®
Yarra Valley Water
John Wise
Principal Consultant Wise Technology Management
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