FICO
228 Case Studies
A FICO Case Study
Banco de Crédito del Perú (BCP), Peru’s largest bank with roughly 13 million customers, faced the need to stay competitive amid pandemic-driven shifts to digital channels. The bank sought to centralize and scale pricing across multiple lines of business—improving efficiency, agility, personalization and monitoring through simulations and optimization—while protecting profitability and market leadership in personal loans.
BCP implemented the FICO Platform for unified decisioning, optimization, predictive analytics and data orchestration, enabling real‑time simulations and self-service what‑if analyses for business users. The initiative drove a 22% increase in revenue, a 16% lift in acceptance rates and a 25% rise in bookings, delivered a single decision engine across portfolios, and preserved the bank’s leadership in the personal loans market while expanding intelligent decisioning to other use cases.
Flor Etcheber
Credit Risk Leader