Case Study: BDO Unibank achieves 70% reduction in fraud losses with FICO Falcon Platform

BDO Unibank Slashes Fraud Losses Quickly with FICO® Falcon® Fraud Manager

BDO Unibank, the Philippines’ largest bank, faced escalating credit card fraud and needed to overhaul its fraud detection, prevention and risk management to protect customers and the bottom line.

After evaluating more than a dozen vendors, BDO implemented the FICO® Falcon® Platform, which uses neural-network analysis to boost detection and reduce false positives. Within 18 months credit card fraud losses fell 70%, average fraud loss per account dropped 29%, detection rates improved by double digits, efficiency rose 53%, ROI was realized more than a year ahead of schedule, and the bank is now expanding the solution to debit cards.

BDO UniBank

Susan Punsalang-Rivera

Senior Vice President