Case Study: Parkview Health achieves improved patient safety and quality of care with FICO Blaze Advisor

Decision Management makes the best medicine for one community health care network

Parkview Health, a not-for-profit community network of eight hospitals in northeastern Indiana, was hampered by paper-based, department-level patient records that caused delays, extra work and potential errors—especially in high-speed critical-care situations where split-second, informed decisions are essential.

Parkview deployed IDX/GE’s Carecast EMR integrated with FICO Blaze Advisor to embed rules-driven decision support and automated workflows. The rules provide medication and lab alerts (including pediatric weight-based dosing checks), streamline registration and paperwork, and reduce reliance on IT for updates—resulting in improved patient safety and care consistency, increased operational efficiency, faster decisioning, and plans to add predictive analytics.

Parkview Health

Mark Clare

Vice President of Knowledge & Informatics Management