Case Study: Cencosud (Tarjetas Cencosud) achieves 400% faster model delivery and improved financial visibility with FICO Model Builder

Tarjetas Cencosud accelerates scorecard delivery by 400%, improves financial visibility

Tarjetas Cencosud faced rising household credit risk and needed better visibility into customers’ credit health to adapt quickly to changing behavior in a volatile marketplace. A small analytics team using manual, low‑tech methods couldn’t deliver deep segmentation or fast model updates, hindering growth and risk management.

They adopted FICO Model Builder to streamline model development and deployment, cutting new model development from over a year to about three months—a 400% improvement. With faster turnaround and richer analytics, a two‑person team built nearly 20 predictive models in two years, improving time‑to‑value, financial forecasting precision, and overall risk management.

Cencosud

Tomás Casamayor

Manager of Business Intelligence