Case Study: HSBC achieves rapid, scalable global strategy deployment with FICO Custom Decision Optimization

The HSBC optimization factory speeds global strategy deployment

HSBC Asia‑Pacific wanted to scale strategy optimization across more than 20 countries but was held back by software limitations, inconsistent deployment processes and the need to adapt quickly to volatile local economies. The bank needed a repeatable, auditable framework that combined people, process, policy and deployable technology to deliver fast, reliable decision strategies.

HSBC implemented FICO Custom Decision Optimization to build an “optimization factory” — standard models, QA processes and tools that embed local constraints. Using the framework they deployed a credit‑line strategy in six months and produced tailored strategies for five additional countries just six weeks later, improving speed, consistency and the ability to adapt strategies as conditions change while upskilling non‑technical business teams.

HSBC

Akihiko Katayama

HSBC