FICO
228 Case Studies
A FICO Case Study
African Bank, a large South African retail bank undergoing major restructuring, needed to overhaul its decision system across the credit lifecycle to improve transparency, collaboration, operational efficiency and profitability. Existing decision logic was fragmented across applications and teams, hampering responsiveness to the market.
Partnering with FICO and deploying Blaze Advisor plus FICO’s Decision Implementation Accelerator, the bank consolidated decision services into a single, secure, lifecycle-managed platform and rolled it out starting with credit originations. The collaborative, phased implementation and knowledge transfer let African Bank launch strategies 30% faster at 25% lower cost, cut change time from two months to two days, and speed testing and staff training.
Dawid Van Zyl
Programme Executive Credit Decisioning