Case Study: ICICI Bank achieves faster, more consistent auto-loan processing with FICO Blaze Advisor

ICICI Bank adopts Blaze Advisor to accelerate car loan applications processing

ICICI Bank, India’s largest private-sector bank and a leader in retail lending, needed to accelerate and standardize auto‑loan processing to grow the business while minimizing defaults. Maintaining many hard‑coded lending rules was slow, costly and difficult to change, so the bank sought a decision‑management platform that let business owners author and update policies without disrupting operations while preserving IT oversight and compliance.

ICICI implemented FICO™ Blaze Advisor®, a business‑rules management system with a centralized rule repository, English‑like authoring, scorecards, real‑time and batch processing, and version control. The platform delivered 4–10× faster deployments, far greater automated application processing, more consistent exception handling, lower IT workload and reduced ongoing costs.

ICICI Bank