India’s largest private bank transforms its customer experience with Genesys
ICICI Bank
Krishnan Govindan
Head, Customer Service Phone Banking
ICICI Bank
Case Studies
Showing 11 ICICI Bank Customer Success Stories
ICICI Bank adopts Blaze Advisor to accelerate car loan applications processing
Eliminated costly, manual scripting techniques used to integrate data from eight different source systems into data warehouse
ICICI Bank
Gurnam Saini
Assistant General Manager
ICICI Bank uses Whatfix’s Digital Adoption Platform to Accelerate and Deepen Customer Engagement
ICICI Bank
Kalyana Sritharan
Lead- Product Strategy, Digital Business & Customer Experience, CIB
ICICI Bank - Customer Case Study
ICICI Bank
Chetan Asher
SEO Project Co ordinator
ICICI Bank - Customer Case Study
ICICI Bank
Pravin Vohra
CTO
ICICI - Customer Case Study
ICICI Revamping business strategies with a unified Banking CRM platform
ICICI Bank - Customer Case Study
ICICI Bank - Customer Case Study
ICICI Bank - Customer Case Study
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