Case Study: Mibanco achieves 90% faster credit policy production and expanded microlending with FICO® Platform

Latin America’s largest microfinance bank uses FICO® Platform to expand microlending and help unbanked consumers

Mibanco, Latin America’s largest microfinance bank, faced a slow, IT-dependent loan decisioning process that limited its ability to expand credit to unbanked and thin-file customers while managing risk. Policy or scoring changes took 3–12 months to implement in the legacy core, preventing the agility needed to grow profitable portfolios and respond to changing conditions.

Mibanco implemented the FICO® Platform (Decisions and Analytics & ML) to centralize decisioning, deploy predictive models, and enable business users to author policies. Within six months the bank migrated and activated 28 policies, cut time to put credit policy into production by 90%, reduced annual IT development spend by 20%, expanded lending to thousands of previously unbanked customers, rapidly adjusted during the pandemic (including relief measures for hundreds of thousands of borrowers), and won the 2022 FICO® Decisions Award for financial inclusion.

Mibanco

Sebastián Valera

Risk Transformation Manager