eClinicalWorks B2B Case Studies & Customer Successes

Adult Medicine of Lake County achieves improved care coordination and 16% fewer hospital readmissions with eClinicalWorks

Adult Medicine of Lake County

Matt Cady

Practice Administrator

Adult Medicine of Lake County achieves a 76% reduction in hospital readmissions and a 12% increase in billing revenue with eClinicalWorks

Adult Medicine of Lake County

Matt Cady

Practice Administrator

How healow Genie Alleviates Staff Burnout Efficiently

AdvancedHEALTH

Elizabeth Jones

Chief Revenue Officer

Advocare achieves successful Big Bang EHR go-live across 190 practices with eClinicalWorks

Advocare

Chuck McQueary

Executive VP and Chief Operating Officer

Solving Long Wait Times with healow Genie

Alliance Spine and Pain Centers

Cheraire Lyons

VP of Revenue

Amarillo Medical Specialists, LLP achieves fast, secure e-prescribing of controlled substances with eClinicalWorks

Amarillo Medical Specialists, LLP

William C. Biggs

Managing Partner and Chief Medical Information Officer

Streamline Patient Visits with This Medical AI Scribe

Amarillo Medical Specialists, LLP

William C. Biggs

Managing Partner and Chief Medical Information Officer

America’s Family Doctors - Customer Case Study

America’s Family Doctors

Steve Samudrala

America’s Family Doctors

24/7 AI Contact Center Solution Through healow Genie

America’s Family Doctors

Steve Samudrala

America’s Family Doctors

Arkansas Heart Hospital achieves 22% increase in patient volume and enhanced cardiac care with eClinicalWorks

Arkansas Heart Hospital

Jennifer Styron-Ripa

Chief Financial Officer

Be Well Primary Care - Customer Case Study

Be Well Primary Care

Miriam Reyes

Head of Special Projects

Bergen Neurology Consultants achieves improved patient care and operational efficiency with eClinicalWorks

Bergen Neurology Consultants

Joseph H. Willner

Bergen Neurology Consultants

Best Start Pediatric Clinic achieves safer, contactless check-ins and reduced waiting-room time with eClinicalWorks (healow CHECK-IN)

Best Start Pediatric Clinic

Susan Averitt

Pediatrician and Owner

Big Sur Health Center achieves continuity of care during natural disasters with eClinicalWorks

Big Sur Health Center

Brita Bruemmer

Medical Director

Block & Nation Family Medicine achieves sustained ROI and paperless, streamlined operations with eClinicalWorks

Block & Nation Family Medicine

Bradley Block

Block & Nation Family Medicine

Bluestone Physician Services achieves coordinated, dignified end-of-life care for seniors with eClinicalWorks

Bluestone Physician Services

Todd Stivland

Owner & Chief Executive Officer

Bright Futures Pediatrics - Customer Case Study

Bright Futures Pediatrics

Jessica Dryer

Practice Manager

Brookhaven Heart - Customer Case Study

Brookhaven Heart

Satheesh Joseph

Interventional Cardiologist

Brown Clinic achieves ACO status and improved patient care with eClinicalWorks

Brown Clinic

Steve Kurban

Director of Revenue Cycle and Information Management

Brown Clinic achieves stronger population health and personalized preventive care with eClinicalWorks

Brown Clinic

Krystal Crance

Director of Patient Engagement

Brownfield Regional Medical Center - Customer Case Study

Brownfield Regional Medical Center

Michael Tackett

Director of Operations

Canyonville Health and Urgent Care - Customer Case Study

Canyonville Health and Urgent Care

Jon Gambill

Canyonville Health and Urgent Care

Cape Fear Family Medical Care achieves rapid patient-record retrieval and improved care coordination with eClinicalWorks PRISMA

Cape Fear Family Medical Care

Trish Haynes

Practice Manager

CareFirst Community Health Plan District of Columbia achieves faster chart retrieval and higher HEDIS Star ratings with eClinicalWorks' healow Insights

CareFirst Community Health Plan District of Columbia

Belinda Zhang

Chief Quality Officer

Carson Medical Group achieves increased patient engagement and office efficiency with eClinicalWorks Patient Portal, Messenger, and healow apps

Carson Medical Group

Marie Sanders

Clinical Services Manager

Central Ohio Primary Care Physicians achieves streamlined workflows and sees 5–10 more patients per day with eClinicalWorks

Central Ohio Primary Care Physicians

Robert Strohl

Director of Health Informatics for COPCP

Chattanooga CARES boosts patient engagement and expands access to HIV care with eClinicalWorks (healow PRM Services)

Chattanooga CARES

Cory Howard

Director of Development and Communications

CHEMED Health Center achieves unified patient records and integrated medical, dental, and behavioral care with eClinicalWorks

CHEMED Health Center

Dovid Friedman

Chief Executive Officer

Children First Pediatrics achieves better interoperability and improved pediatric care with eClinicalWorks

Children First Pediatrics

Paul Porras

Children First Pediatrics

Children’s Clinic of Jonesboro achieves significant increase in Patient Portal and healow app adoption with eClinicalWorks

Children's Clinic of Jonesboro

Christina

Receptionist

Chisholm Trail Pediatrics achieves streamlined workflows and faster payments with eClinicalWorks (healow)

Chisholm Trail Pediatrics

Emily Littleton

IT Director/Office Manager

CityMD achieves improved workflows and 10% shorter wait times with eClinicalWorks

CityMD

Ramu Kannan

Chief Information Officer

Coastal Medical achieves coordinated care and improved clinical quality with eClinicalWorks

Coastal Medical

Alan Kurose

President and Chief Executive Officer

Optimizing Healthcare with eCW RCM Consulting

Compass Health Systems

Sandy Washburn

Chief Operating Officer

Compass Medical achieves life-saving lung cancer detection and practice growth with eClinicalWorks

Compass Medical

Michael Myers

Chief Medical Officer

D.C. Primary Care Association Selects eClinicalWorks Unified EMR/PM Solution

D.C. Primary Care Association

Sharon Baskerville

Executive Director

Dallas Internal Medicine Group achieves seamless perioperative care coordination and reduced transcription errors with eClinicalWorks

Dallas Internal Medicine Group

Robert Paul Fischer

Senior Partner

Reimagining Care with healow Survey

DePaul Community Health Center

Sophia Thomas

Family and Nurse Practitioner

Dimock Health Center achieves integrated medical-dental records and serves 8% more dental patients with eClinicalWorks

Dimock Health Center

Lagina D. Bickham

Clinical Dental Director

Maximizing Revenue with eClinicalWorks RCM Services

Doctors Place

Chantal Gabriel

Doctors Place

Elevate your practice with Sunoh efficiency

Douglas County Family Practice

Binu George

Douglas County Family Practice

Douglas County Family Practice - Customer Case Study

Douglas County Family Practice

Binu George

Douglas County Family Practice

EssenMED House Calls achieves reduced hospital readmissions and scales to 4,000 patients with eClinicalWorks

EssenMED House Calls

Sumir Sahgal

Founder and Chief Medical Officer

First Choice Neurology achieves system-wide interoperability and instant access to patient records with eClinicalWorks

First Choice Neurology

Susan Steen

Neurologist

First Choice Neurology achieves on-demand, nationwide neurology access with eClinicalWorks

First Choice Neurology

The Anticipation of healow Genie’s Impact on Patient Care

First Choice Neurology

Jose Rocha

Director of Central Business Office

Florida’s Gastro Health achieves reduced physician burnout and faster documentation with eClinicalWorks Scribe

Florida’s Gastro Health

James S. Leavitt

President

The Goldring Center for Culinary Medicine achieves improved community health and measurable patient outcomes with eClinicalWorks

Goldring Center for Culinary Medicine

Timothy S. Harlan

Executive Director

Goodtime Family Care - Customer Case Study

Goodtime Family Care

Amarachi Uzosike

Goodtime Family Care

Granger Medical Clinic achieves a 99.1% ACO quality score and preserves its independence with eClinicalWorks

Granger Medical Clinic

David C. Tanner

Chief Executive Officer

Grove Medical Associates achieves continuous quality improvement with eClinicalWorks

Grove Medical Associates

Gail Cetto

Grove Medical Office Manager, RN

Gwinnett Center Medical Associates cuts daily phone calls by 80% and boosts patient access with eClinicalWorks

Gwinnett Center Medical Associates

Shari Crooker

Registered Nurse and Office Manager

Healing Hands of Nebraska achieves expanded telehealth reach with eClinicalWorks

Healing Hands of Nebraska

Michelle Johnson

COO for the Practice

HealthCore Clinic achieves rapid expansion and streamlined patient access with eClinicalWorks

HealthCore Clinic

Teresa Lovelady

President and Chief Executive Officer

HealthTexas Medical Group achieves faster, data-driven preventive care and reporting with eClinicalWorks' HEDIS Dashboard

HealthTexas Medical Group

Kip Porter

Director of Clinical Applications

Empowering Healthcare Staff with Medical AI Scribe for Efficient Documentation

Healthy Horizons Clinic

Mustafa Moazam

Healthy Horizons Clinic

A Clinician’s Best Friend — Sunoh.ai Medical Scribe

Hendry Regional Medical Center

Esteban Gentle

Analyst

Indiana University Health achieves streamlined workflows and improved student care with eClinicalWorks

Indiana University Health

Diana Ebling

Physician, Medical Director

How AI Medical Scribes Improve Patient Care

Indiana University Health Center

Erin Leeseberg

Staff Physician

How healow Payment Services Transforms Collections

Innova Primary Care

David Uptagrafft

Chief Financial Officer and Director of Healthcare Experience

InterMed reduces documentation burden and restores patient‑focused care with eClinicalWorks Scribe

InterMed

Scott Patch

CMIO & Family Physician

Internal Medicine Specialists achieve a paperless practice and $100K annual savings with eClinicalWorks

Internal Medicine Specialists

Alicia

Billing Specialist

Judy Jones Family Nurse Practitioner, LLC achieves a successful return to independent primary care with eClinicalWorks

Judy Jones Family Nurse Practitioner, LLC

Judy L. Jones

Owner and Nurse Practitioner

Lansdowne Travel Family Medicine - Customer Case Study

Lansdowne Travel Family Medicine

Rajiv Aggarwal

Provider

Lilac Ob-Gyn achieves continuity of care and fuller schedules during COVID-19 with eClinicalWorks

Lilac Ob-Gyn

Sean Housley

Practice Administrator

Sunoh Cuts Documentation Time & Improves Understanding

Main Street Medical

Nicole L. Clegg

Director of Clinical Services

Next-Generation AI-Powered Contact Center Solution

Main Street Medical Clinic

Carol Garrison

Clinic Manager

Healow Genie Provides Cost-Effective Call Center Solutions

Maryland Endocrine

Kimberly Stahl

Practice Administrator

MedPeds achieves award-winning efficiency and improved patient care with eClinicalWorks

MedPeds

Rema Jalali

Provider at MedPeds

Smarter Patient Care with AI Technology

MedPeds

Seth Eaton

MedPeds

MedRite achieves rapid, scalable on-site COVID-19 testing (300 people/day in 4 hours) with eClinicalWorks

MedRite

Emmy Ansinelli

Marketing Director

Miller Family Medicine - Customer Case Study

Miller Family Medicine

Kendra Steward

Pharmacist

MMR Healthcare improves diabetes outcomes and cuts hospital readmissions with eClinicalWorks

MMR Healthcare

Martha M. Rodriguez

Chief Executive Officer and President

Mobile Physician Services achieves NCQA Level 2 PCMH recognition for high-quality mobile home care with eClinicalWorks

Mobile Physician Services

Joanne Turner

Clinical Director

Naples Internal Medical Associates cuts hospitalizations 20–25% and bills Medicare for ~400 CCM patients with eClinicalWorks

Naples Internal Medical Associates

Pavan K. Anand

Naples Internal Medical Associates

Northwest Community Healthcare (NCH) Medical Group achieves seamless interoperability and complete patient records with eClinicalWorks

NCH Medical Group

Catherine M. Wood

NCH Medical Group

Ninth Street Internal Medicine - Customer Case Study

Ninth Street Internal Medicine

Chauntae Joyner

Manager

Norman Regional Health System achieves continuous patient record access and rapid recovery with eClinicalWorks

Norman Regional Health System

Robin Yoder

Supervisor of the ambulatory EMR support and also a certified eCW trainer

North Texas Preferred Health Partners

Neelay Gandhi

North Texas Preferred Health Partners

Northern Ohio Medical Specialists achieves improved chronic care management and reduced hospitalizations with eClinicalWorks Chronic Care Management

Northern Ohio Medical Specialists

Rebecca Rohrbach

Doctor of Nursing Practice, Vice President of Population Health

Enhancing Collections with healow Pay No Room to Lose Revenue

Northside Medical Professionals

Carrie Stewart

Billing Specialist

Open Door Family Medical Centers achieves rapid EMR adoption, improved access to quality care, and strong ROI with eClinicalWorks

Open Door Family Medical Center

Lindsay Farrell

President and CEO

How Better Data Improves Care and Reduces Costs

Orthopaedic Institute of Ohio

Ben Broseke

IT Director

Pawleys Pediatrics & Adult Medicine saves lives and improves chronic care with eClinicalWorks' CCM solution

Pawleys Pediatrics & Adult Medicine

David K. Haseltine

Pawleys Pediatrics & Adult Medicine

Pecos Valley Medical Center achieves enhanced patient safety and improved UDS reporting with eClinicalWorks

Pecos Valley Medical Center

Ana Maria Rael

Chief Medical Officer

Petaluma Health Center achieves improved patient engagement and integrated, award-winning community care with eClinicalWorks

Petaluma Health Center

Danielle Oryn

Chief Medical Informatics Officer

Elevate Your Practice with PRISMA Insights

Pinnacle Family Care

John M. Ray

Pinnacle Family Care

Primary Care Centers of Eastern Kentucky achieves accurate, timely Medicaid reconciliation with eClinicalWorks

Primary Care Centers of Eastern Kentucky

Sheila Bowling

Billing Manager

Prime Care Family Practice achieves 25% patient app adoption and 10,000 fewer calls with eClinicalWorks

Prime Care Family Practice

Amar R. Shah

Owner

PrimeCARE Medical Clinic achieves 10-minute shorter visits, 8% fewer no-shows, and 70% higher patient satisfaction with eClinicalWorks healow CHECK-IN

PrimeCARE Medical Clinic

Tyler Gentry

Practice Manager

Project Vida achieves improved access to healthcare and uninterrupted behavioral health services with eClinicalWorks (healow TeleVisits)

Project Vida

Michelle Alvarado

Clinical Care Manager

Provida Family Medicine achieves improved care coordination and reduced administrative time with eClinicalWorks (PRISMA & healow Insights)

Provida Family Medicine

Luis I. Salazar

Provida Family Medicine

Pulmonary & Sleep of Tampa Bay - Customer Case Study

Pulmonary & Sleep of Tampa Bay

Dragos Zanchi

Pulmonary & Sleep of Tampa Bay

Rainbow Pediatric Center achieves 60% improvement in ADHD patient compliance with eClinicalWorks TeleVisits

Rainbow Pediatric Center

Prasanthi Reddy

Founder

Regional Medical Associates - Customer Case Study

Regional Medical Associates

Ganesh Balu

Regional Medical Associates

Righttime Medical Care achieves seamless, scalable urgent and primary care delivery with eClinicalWorks

Righttime Medical Care

Robert G. Graw

Founder

River Road Medical Group achieves 30% increase in colonoscopy screenings and 65% patient portal adoption with eClinicalWorks

River Road Medical Group

Megan Fields

Quality Care Manager

Riverdale Family Practice achieves 60% patient portal adoption and improved patient safety with eClinicalWorks

Riverdale Family Practice

Frank Maselli

Founding Partner

Sunoh.ai Saves OB/GYN Practice 2+ Hours Daily on Documentation and Facilitates Growth

Rocky Mountain Women’s Clinic

Kylee Johnson

Nurse Practitioner/Owner

Salvatore Volpe MD PC achieves greater efficiency, improved patient safety, PCMH Level 3 recognition, and $30,000 in annual savings with eClinicalWorks

Salvatore Volpe MD PC

Salvatore Volpe

Solo Provider

How healow Self-Scheduling Helped a New Practice Fill 400 Appointment Slots

Seashore MD

Adi Smolinsky

Obstetrics & Gynecology

Data-Driven Decisions with healow Insights

Shield Medical Group

Kulmeet Kundlas

Managing Director

Singletrack Health achieves streamlined workflows and increased patient engagement with eClinicalWorks

Singletrack Health

Christopher Dehlin

Co-Owner

Skin Solutions Dermatology - Customer Case Study

Skin Solutions Dermatology

Benjamin Jelsma

Chief Operations Officer

South Lake Pediatric Group achieves 81% Patient Portal adoption and expanded online access with eClinicalWorks

South Lake Pediatric Group

Alyssa Pearson

Front Office Supervisor

South Shore Family Practice - Customer Case Study

South Shore Family Practice

Annie Reinertsen

South Shore Family Practice

South Shore Family Practice - Customer Case Study

South Shore Family Practice

Annie Reinertsen

South Shore Family Practice

Southeast Alabama Rural Health Associates reduces physician burnout and increases patient access with eClinicalWorks Scribe

Southeast Alabama Rural Health Associates

Pam Bowers

Director of Operations

Spectrum Family Medicine achieves faster revenue cycle and improved patient care with eClinicalWorks

Spectrum Family Medicine

Denise Maness

Practice Manager

Experience Seamless Payments via healow Pay

St. Croix Regional Family Health Center

Jenny Windsor

Chief Financial Officer

Save 2 Hours with Sunoh’s AI-Driven Efficiency

St. Croix Regional Family Health Center

Michael Farrell

Chief Executive Officer

Save Time, Cut 5-8 Clicks per Fax with eClinicalWorks Fax AI Assistant

Sugarloaf Medical

Kaley Soriano

IT Operations Admin

Sun Life Health - Customer Case Study

Sun Life Health

Jonathan Wilmis

Chief Medical Officer

Sun Life Health - Customer Case Study

Sun Life Health

Trey Davis

Director of IT

Complete Documentation in Minutes with Sunoh.ai

Sun Life Health

Trey Davis

Director of IT

TexomaCare achieves reduced physician burnout and improved care quality with eClinicalWorks

TexomaCare

Gregory “Duke” Carlson

TexomaCare

The Clark Clinic expands rural access and cuts hospital readmissions with eClinicalWorks healow TeleVisits

The Clark Clinic

Betsy Clark

Chief Financial Officer

The Dimock Center boosts efficiency and serves 8% more dental patients with eClinicalWorks

The Dimock Center

Lagina D. Bickham

Center’s Clinical Dental Director

The Door Adolescent Health Center boosts patient engagement and access for NYC youth with eClinicalWorks healow PRM Services

The Door

Renee McConey

Director of Health Services

The Family Clinic achieves CPC+ Practice of the Year recognition and measurable care improvements with eClinicalWorks

The Family Clinic

Laura Braham

Owner and Clinical Lead

Boosting Patient Satisfaction with healow Secure Text

The Little Clinic

Gina Haffner

Corporate and Wellness EMR Manager

Healow Payment Services Improves Payment Collection

Tribe513

Josh Thompson

Tribe513

Trillium Family Medicine achieves 50% patient load reduction and greater efficiency with eClinicalWorks

Trillium Family Medicine

S. Mark McNeill

Founder

Urban Health Plan reduces pediatric asthma hospitalizations by more than 60% and improves access and care coordination with eClinicalWorks

Urban Health Plan

Paloma Hernandez

Chief Executive Officer

Webster Medical Group achieves paperless efficiency and improved patient care with eClinicalWorks

Webster Medical Group

Alicia Stabley

Front Office Staff

Westwood-Mansfield Pediatric Associates achieves paperless, streamlined pediatric care and higher patient satisfaction with eClinicalWorks

Westwood-Mansfield Pediatric Associates

Alicia Stabley

Front Office Staff

Witham Health Services cuts no-shows and boosts staff efficiency with eClinicalWorks

Witham Health Services

Paul Frey

Executive Director of IS

Women’s Care Florida achieves increased patient engagement and improved prenatal care with eClinicalWorks' healow Mom

Women's Care Florida

Peter Alvarez

Women's Care Florida

eClinicalWorks B2B Case Studies & Customer Successes

Case Studies

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