Case Study: Florida’s Gastro Health achieves reduced physician burnout and faster documentation with eClinicalWorks Scribe

Using Scribe to Combat Physician Burnout

Gastro Health Florida, a rapidly growing Miami–based gastroenterology practice that expanded from 47 to 120 physicians across 50+ locations, needed a more powerful, unified EHR to maintain a patient-first approach while addressing rising documentation burdens and physician burnout. Their prior EMR and practice management systems were separate and inefficient, creating more clicks, longer after-hours charting, and less face‑to‑face time with patients.

They implemented eClinicalWorks and adopted eClinicalWorks Scribe, a portable virtual scribe accessed via smartphone, and invested in staff training at national conferences. Providers dramatically cut documentation time (notes that once took about 20 minutes now take roughly 7–8 minutes or as little as 2–3 minutes with templates), reduced clicks, regained daily minutes for family and hobbies, improved work/life balance, and reported better patient engagement and overall office efficiency.

Florida’s Gastro Health

James S. Leavitt

President