Case Study: Tribe513 improves payment collection with eClinicalWorks healow Payment Services

Healow Payment Services Improves Payment Collection

Tribe513, a faith-based multi-specialty practice with 12 locations in South Carolina, needed a more efficient way to collect patient payments as it continued to grow. The practice turned to eClinicalWorks and its healow Payment Services to improve billing automation and reduce the burden of paper-based collections.

eClinicalWorks implemented healow Payment Services to streamline online payments, cut printing and postage costs, and reduce processing errors. After nearly a year, Tribe513 sent out thousands fewer statements, collected more revenue per statement, and saw faster payments within 24 hours while reducing balances outstanding after 30 days to a minimum.

Tribe513

Josh Thompson

Tribe513