Case Study: Pecos Valley Medical Center achieves enhanced patient safety and improved UDS reporting with eClinicalWorks

Pecos Valley Medical Center World-Class Care in a Small Town

Pecos Valley Medical Center, a Federally Qualified Health Center in rural Pecos, New Mexico, serves roughly 3,500 active patients across about 7,500 square miles but faced spotty internet, transportation barriers, and the limitations of paper charts. The center needed a reliable healthcare IT partner to modernize workflows, meet UDS reporting requirements, and deliver comprehensive medical, dental, and behavioral services to a dispersed, underserved community.

By implementing eClinicalWorks’ EHR, Patient Portal, electronic dental records and tools like Dragon (with options such as Scribe), Pecos Valley streamlined documentation, improved UDS reporting, and linked structured data for better chronic‑disease management (COPD, diabetes, hypertension, and hypertension). With ongoing eClinicalWorks support and access to Carequality/CommonWell, the center boosted patient safety, continuity of care and engagement, gained actionable population health insights, and positioned itself for continued growth.

Pecos Valley Medical Center

Ana Maria Rael

Chief Medical Officer