Case Study: South Shore Family Practice cuts documentation time by 50% with eClinicalWorks Sunoh.ai

South Shore Family Practice - Customer Case Study

South Shore Family Practice, a busy primary care practice in Marquette, Michigan, was spending too much time on patient documentation, with paperwork often pushing into evenings and reducing time for patient care and personal life. The practice needed a faster, more efficient way to handle clinical notes, and it used eClinicalWorks alongside Sunoh.ai to address the challenge.

eClinicalWorks’ integration with Sunoh.ai, an AI medical scribe, enabled real-time note capture during visits and greatly reduced after-hours charting. The practice reported saving about 50% or more on documentation time, gaining roughly 2 hours per day, and nearly doubling the number of patients seen in the same timeframe, with minimal edits needed for AI-generated notes.

South Shore Family Practice

Annie Reinertsen

South Shore Family Practice