Case Study: MMR Healthcare improves diabetes outcomes and cuts hospital readmissions with eClinicalWorks

MMR Healthcare - Customer Case Study

MMR Healthcare Florida is a small primary-care practice in Boynton Beach focused on geriatrics that faced a rising number of chronic patients—especially type 2 diabetes—and struggled with delayed insurer data (90–120 day lag). Leadership decided to realign the practice around a team-based, technology-driven model to improve outcomes and care coordination.

By partnering with eClinicalWorks the practice became a Patient-Centered Medical Home, implemented team-based care, Patient Portal access, HEDIS dashboards, and Chronic Care/Transition Care Management workflows. The changes gave clinicians real-time data to manage diabetes more effectively, drove hospital readmissions below the national average, improved patient engagement and follow-up, and helped lower costs while earning recognition for its diabetes prevention work.

MMR Healthcare

Martha M. Rodriguez

Chief Executive Officer and President