Case Study: Doctors Place achieves increased revenue and operational efficiency with eClinicalWorks RCM services

Maximizing Revenue with eClinicalWorks RCM Services

Doctors Place, a personalized healthcare practice offering services such as weight loss plans, DOT physicals, vaccinations, and rapid testing, was struggling with its previous EHR system because it lacked personalized support and effective revenue cycle management. As a result, billing and claims completion were cumbersome, making it harder for the practice to maximize revenue and operate efficiently.

To address these challenges, Doctors Place switched to eClinicalWorks RCM services. eClinicalWorks provided weekly one-on-one consultations with a dedicated RCM representative, helping the practice process claims accurately, improve billing, and streamline patient check-in and insurance processing. Since July 2023, Doctors Place has billed over 120,000 claims, while also improving operational efficiency through an employer health portal for scheduling and results management.

Doctors Place

Chantal Gabriel

Doctors Place