Case Study: Central Ohio Primary Care Physicians achieves streamlined workflows and sees 5–10 more patients per day with eClinicalWorks

Central Ohio Primary Care Physicians - Customer Case Study

Central Ohio Primary Care Physicians (COPCP) is a physician-owned primary care organization serving 300,000 patients across 45 sites with 220 providers. COPCP needed a new EHR that would act as a partner and, critically, integrate clinical and practice management functions after their previous system failed to connect clinical workflows with billing and administrative processes.

COPCP selected eClinicalWorks and completed an 11‑month enterprise rollout (including a five‑site pilot and on-site implementation specialists). The new system delivered customizable templates, real‑time records, eBO reporting and patient portal tools, improved workflows that enabled providers to see 5–10 more patients per day, 96% Meaningful Use adoption, and accelerated progress toward Patient-Centered Medical Home recognition.

Central Ohio Primary Care Physicians

Robert Strohl

Director of Health Informatics for COPCP